[vpn-help] VPN Client 2.2.2 Release Now Available ...

[Gerd Röthig]

Dear Matthew, dear all,

the login works as follows:

1. user has a 4-digit PIN PPPP
2. user has got a hardware token (small device) used for creating temporary
passwords (8 digits, HHHHHHHH).
3. When the user wants to connect to the VPN, he has to switch on his
token, create a temporary password (passcode) and then concatenate this
with his PIN. The code to be entered is then PIN followed by temporary
passcode as follows: PPPPHHHHHHHH

Kind regards,

Gerd


2013/7/1 Matthew Grooms <mgrooms at shrew.net>

> On 7/1/2013 7:55 AM, Gerd Röthig wrote:
>
>> Dear all,
>>
>>
> Hi Gerd,
>
>  thank you very much for your efforts in developing this new release.
>>
>> Unfortunately, there seem to have been some changes in the
>> authentication procedure which render this new release unusable when
>> users will have to use a password provided by a hardware token (such as
>> Entrust or RCA).
>> Scenario is as follows: For logging into the VPN, users will have to
>> provide a 4-digit PIN number, follwed by an 8-digit number provided by
>> the hardware token.
>>
>
> Is that 3 different logins, or is that one long password made from
> concatenating 3 different values?
>
>  This login procedure works without problems in the 2.1.7 release.
>>
>>
> Ok.
>
>  The new 2.2.2 release, however, seems to fail transmitting these
>> credentials properly. Apparently, it then seems to repeat that faulty
>> login procedure several times, which finally results in the user's
>> Entrust account being blocked because of too many login failures.
>>
>> The option to try to re-connect after a disconnect, should therefore NOT
>> be made the default setting after installing the 2.2.2 Shrew Soft VPN
>> client.
>>
>>
> The login behavior should not have changed unless you check the option in
> the VPN Access Manager.
>
>  Kind regards,
>>
>>
> Thanks,
>
> -Matthew
>
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