<div dir="ltr"><span style="font-family:arial,sans-serif;font-size:13px">My Shrewsoft VPN client appears to have broken in recent weeks. I was not using it for a period of time and now it is not working at all.</span><div style="font-family:arial,sans-serif;font-size:13px">
<br></div><div style="font-family:arial,sans-serif;font-size:13px">I have uninstalled and reinstalled it.</div><div style="font-family:arial,sans-serif;font-size:13px"><br></div><div style="font-family:arial,sans-serif;font-size:13px">
<div dir="ltr"><div>When I attempt to connect the software does not appear to be able to get out of my computer at all. If I put in a bad password or a correct password it makes no difference.</div><div><br></div><div>I used the Trace Utility to record what has happening (masking the IP)</div>
<div><br></div><div><br></div><div><div><font face="courier new, monospace">13/02/19 16:16:53 ## : IKE Daemon, ver 2.1.7</font></div><div><font face="courier new, monospace">13/02/19 16:16:53 ## : Copyright 2010 Shrew Soft Inc.</font></div>
<div><font face="courier new, monospace">13/02/19 16:16:53 ## : This product linked OpenSSL 0.9.8h 28 May 2008</font></div><div><font face="courier new, monospace">13/02/19 16:16:53 ii : opened 'C:\Program Files\ShrewSoft\VPN Client\debug\iked.log'</font></div>
<div><font face="courier new, monospace">13/02/19 16:16:53 ii : rebuilding vnet device list ...</font></div><div><font face="courier new, monospace">13/02/19 16:16:54 ii : device ROOT\VNET\0000 disabled</font></div><div>
<font face="courier new, monospace">13/02/19 16:16:54 ii : network process thread begin ...</font></div>
<div><font face="courier new, monospace">13/02/19 16:16:54 ii : pfkey process thread begin ...</font></div><div><font face="courier new, monospace">13/02/19 16:16:54 ii : ipc server process thread begin ...</font></div><div>
<font face="courier new, monospace">13/02/19 16:17:02 ii : ipc client process thread begin ...</font></div><div><font face="courier new, monospace">13/02/19 16:17:02 <A : peer config add message</font></div><div><font face="courier new, monospace">13/02/19 16:17:02 DB : peer ref increment ( ref count = 1, obj count = 0 )</font></div>
<div><font face="courier new, monospace">13/02/19 16:17:02 DB : peer added ( obj count = 1 )</font></div><div><font face="courier new, monospace">13/02/19 16:17:03 ii : local address 10.0.1.32 selected for peer</font></div>
<div><font face="courier new, monospace">13/02/19 16:17:03 DB : peer ref increment ( ref count = 2, obj count = 1 )</font></div><div><font face="courier new, monospace">13/02/19 16:17:03 DB : tunnel ref increment ( ref count = 1, obj count = 0 )</font></div>
<div><font face="courier new, monospace">13/02/19 16:17:03 DB : tunnel added ( obj count = 1 )</font></div><div><font face="courier new, monospace">13/02/19 16:17:03 <A : proposal config message</font></div><div><font face="courier new, monospace">13/02/19 16:17:03 <A : proposal config message</font></div>
<div><font face="courier new, monospace">13/02/19 16:17:03 <A : client config message</font></div><div><font face="courier new, monospace">13/02/19 16:17:03 <A : xauth username message</font></div><div><font face="courier new, monospace">13/02/19 16:17:03 <A : xauth password message</font></div>
<div><font face="courier new, monospace">13/02/19 16:17:03 <A : local id '<a href="mailto:vpn_client@mydomain.com" target="_blank">vpn_client@mydomain.com</a>' message</font></div><div><font face="courier new, monospace">13/02/19 16:17:03 <A : remote id '<a href="mailto:vpngw@mydomain.com" target="_blank">vpngw@mydomain.com</a>' message</font></div>
<div><font face="courier new, monospace">13/02/19 16:17:03 <A : preshared key message</font></div><div><font face="courier new, monospace">13/02/19 16:17:03 <A : remote resource message</font></div><div><font face="courier new, monospace">13/02/19 16:17:03 <A : peer tunnel enable message</font></div>
<div><font face="courier new, monospace">13/02/19 16:17:03 DB : tunnel ref increment ( ref count = 2, obj count = 1 )</font></div><div><font face="courier new, monospace">13/02/19 16:17:03 DB : new phase1 ( ISAKMP initiator )</font></div>
<div><font face="courier new, monospace">13/02/19 16:17:03 DB : exchange type is aggressive</font></div><div><font face="courier new, monospace">13/02/19 16:17:03 DB : <a href="http://10.0.1.32:500/" target="_blank">10.0.1.32:500</a> <-> <a href="http://0.109.237.19:500/" target="_blank">00.109.237.19:500</a></font></div>
<div><font face="courier new, monospace">13/02/19 16:17:03 DB : 1d8fcf824d3b9968:0000000000000000</font></div><div><font face="courier new, monospace">13/02/19 16:17:03 DB : phase1 ref increment ( ref count = 1, obj count = 0 )</font></div>
<div><font face="courier new, monospace">13/02/19 16:17:03 DB : phase1 added ( obj count = 1 )</font></div><div><font face="courier new, monospace">13/02/19 16:17:03 >> : security association payload</font></div><div>
<font face="courier new, monospace">13/02/19 16:17:03 >> : - proposal #1 payload </font></div><div><font face="courier new, monospace">13/02/19 16:17:03 >> : -- transform #1 payload </font></div><div><font face="courier new, monospace">13/02/19 16:17:03 >> : -- transform #2 payload </font></div>
<div><font face="courier new, monospace">13/02/19 16:17:03 >> : -- transform #3 payload </font></div><div><font face="courier new, monospace">13/02/19 16:17:03 >> : -- transform #4 payload </font></div><div><font face="courier new, monospace">13/02/19 16:17:03 >> : -- transform #5 payload </font></div>
<div><font face="courier new, monospace">13/02/19 16:17:03 >> : -- transform #6 payload </font></div><div><font face="courier new, monospace">13/02/19 16:17:03 >> : -- transform #7 payload </font></div><div><font face="courier new, monospace">13/02/19 16:17:03 >> : -- transform #8 payload </font></div>
<div><font face="courier new, monospace">13/02/19 16:17:03 >> : -- transform #9 payload </font></div><div><font face="courier new, monospace">13/02/19 16:17:03 >> : -- transform #10 payload </font></div><div>
<font face="courier new, monospace">13/02/19 16:17:03 >> : -- transform #11 payload </font></div>
<div><font face="courier new, monospace">13/02/19 16:17:03 >> : -- transform #12 payload </font></div><div><font face="courier new, monospace">13/02/19 16:17:03 >> : -- transform #13 payload </font></div><div>
<font face="courier new, monospace">13/02/19 16:17:03 >> : -- transform #14 payload </font></div><div><font face="courier new, monospace">13/02/19 16:17:03 >> : -- transform #15 payload </font></div><div><font face="courier new, monospace">13/02/19 16:17:03 >> : -- transform #16 payload </font></div>
<div><font face="courier new, monospace">13/02/19 16:17:03 >> : -- transform #17 payload </font></div><div><font face="courier new, monospace">13/02/19 16:17:03 >> : -- transform #18 payload </font></div><div>
<font face="courier new, monospace">13/02/19 16:17:03 >> : key exchange payload</font></div><div><font face="courier new, monospace">13/02/19 16:17:03 >> : nonce payload</font></div><div><font face="courier new, monospace">13/02/19 16:17:03 >> : identification payload</font></div>
<div><font face="courier new, monospace">13/02/19 16:17:03 >> : vendor id payload</font></div><div><font face="courier new, monospace">13/02/19 16:17:03 ii : local supports XAUTH</font></div><div><font face="courier new, monospace">13/02/19 16:17:03 >> : vendor id payload</font></div>
<div><font face="courier new, monospace">13/02/19 16:17:03 ii : local supports nat-t ( draft v00 )</font></div><div><font face="courier new, monospace">13/02/19 16:17:03 >> : vendor id payload</font></div><div><font face="courier new, monospace">13/02/19 16:17:03 ii : local supports nat-t ( draft v01 )</font></div>
<div><font face="courier new, monospace">13/02/19 16:17:03 >> : vendor id payload</font></div><div><font face="courier new, monospace">13/02/19 16:17:03 ii : local supports nat-t ( draft v02 )</font></div><div><font face="courier new, monospace">13/02/19 16:17:03 >> : vendor id payload</font></div>
<div><font face="courier new, monospace">13/02/19 16:17:03 ii : local supports nat-t ( draft v03 )</font></div><div><font face="courier new, monospace">13/02/19 16:17:03 >> : vendor id payload</font></div><div><font face="courier new, monospace">13/02/19 16:17:03 ii : local supports nat-t ( rfc )</font></div>
<div><font face="courier new, monospace">13/02/19 16:17:03 >> : vendor id payload</font></div><div><font face="courier new, monospace">13/02/19 16:17:03 ii : local supports FRAGMENTATION</font></div><div><font face="courier new, monospace">13/02/19 16:17:03 >> : vendor id payload</font></div>
<div><font face="courier new, monospace">13/02/19 16:17:03 ii : local supports DPDv1</font></div><div><font face="courier new, monospace">13/02/19 16:17:03 >> : vendor id payload</font></div><div><font face="courier new, monospace">13/02/19 16:17:03 ii : local is SHREW SOFT compatible</font></div>
<div><font face="courier new, monospace">13/02/19 16:17:03 >> : vendor id payload</font></div><div><font face="courier new, monospace">13/02/19 16:17:03 ii : local is NETSCREEN compatible</font></div><div><font face="courier new, monospace">13/02/19 16:17:03 >> : vendor id payload</font></div>
<div><font face="courier new, monospace">13/02/19 16:17:03 ii : local is SIDEWINDER compatible</font></div><div><font face="courier new, monospace">13/02/19 16:17:03 >> : vendor id payload</font></div><div><font face="courier new, monospace">13/02/19 16:17:03 ii : local is CISCO UNITY compatible</font></div>
<div><font face="courier new, monospace">13/02/19 16:17:03 >= : cookies 1d8fcf824d3b9968:0000000000000000</font></div><div><font face="courier new, monospace">13/02/19 16:17:03 >= : message 00000000</font></div><div>
<font face="courier new, monospace">13/02/19 16:17:03 -> : send IKE packet <a href="http://10.0.1.32:500/" target="_blank">10.0.1.32:500</a> -> <a href="http://0.109.237.19:500/" target="_blank">00.109.237.19:500</a> ( 1198 bytes )</font></div>
<div><font face="courier new, monospace">13/02/19 16:17:03 DB : phase1 resend event scheduled ( ref count = 2 )</font></div><div><font face="courier new, monospace">13/02/19 16:17:03 DB : phase1 ref decrement ( ref count = 1, obj count = 1 )</font></div>
<div><font face="courier new, monospace">13/02/19 16:17:03 DB : tunnel ref increment ( ref count = 3, obj count = 1 )</font></div><div><font face="courier new, monospace">13/02/19 16:17:08 -> : resend 1 phase1 packet(s) <a href="http://10.0.1.32:500/" target="_blank">10.0.1.32:500</a> -> <a href="http://0.109.237.19:500/" target="_blank">00.109.237.19:500</a></font></div>
<div><font face="courier new, monospace">13/02/19 16:17:13 -> : resend 1 phase1 packet(s) <a href="http://10.0.1.32:500/" target="_blank">10.0.1.32:500</a> -> <a href="http://0.109.237.19:500/" target="_blank">00.109.237.19:500</a></font></div>
<div><font face="courier new, monospace">13/02/19 16:17:18 -> : resend 1 phase1 packet(s) <a href="http://10.0.1.32:500/" target="_blank">10.0.1.32:500</a> -> <a href="http://0.109.237.19:500/" target="_blank">00.109.237.19:500</a></font></div>
<div><font face="courier new, monospace">13/02/19 16:17:23 ii : resend limit exceeded for phase1 exchange</font></div><div><font face="courier new, monospace">13/02/19 16:17:23 ii : phase1 removal before expire time</font></div>
<div><font face="courier new, monospace">13/02/19 16:17:23 DB : phase1 deleted ( obj count = 0 )</font></div><div><font face="courier new, monospace">13/02/19 16:17:23 DB : policy not found</font></div><div><font face="courier new, monospace">13/02/19 16:17:23 DB : tunnel ref decrement ( ref count = 2, obj count = 1 )</font></div>
<div><font face="courier new, monospace">13/02/19 16:17:23 DB : policy not found</font></div><div><font face="courier new, monospace">13/02/19 16:17:23 DB : policy not found</font></div><div><font face="courier new, monospace">13/02/19 16:17:23 DB : policy not found</font></div>
<div><font face="courier new, monospace">13/02/19 16:17:23 DB : policy not found</font></div><div><font face="courier new, monospace">13/02/19 16:17:23 DB : policy not found</font></div><div><font face="courier new, monospace">13/02/19 16:17:23 DB : tunnel stats event canceled ( ref count = 1 )</font></div>
<div><font face="courier new, monospace">13/02/19 16:17:23 DB : removing tunnel config references</font></div><div><font face="courier new, monospace">13/02/19 16:17:23 DB : removing tunnel phase2 references</font></div>
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<font face="courier new, monospace">13/02/19 16:17:23 DB : removing tunnel phase1 references</font></div><div><font face="courier new, monospace">13/02/19 16:17:23 DB : tunnel deleted ( obj count = 0 )</font></div><div><font face="courier new, monospace">13/02/19 16:17:23 DB : peer ref decrement ( ref count = 1, obj count = 1 )</font></div>
<div><font face="courier new, monospace">13/02/19 16:17:23 DB : removing all peer tunnel refrences</font></div><div><font face="courier new, monospace">13/02/19 16:17:23 DB : peer deleted ( obj count = 0 )</font></div><div>
<font face="courier new, monospace">13/02/19 16:17:23 ii : ipc client process thread exit ...</font></div><div><br></div><div><br></div><div>I have Windows 7 64-bit.</div><div><br></div><div>Turning off the Windows Firewall has no effect that I can see.</div>
<div><br></div><div>The only change that I know of is that I added a connection for a VPN in the Windows Network Center for a clientless VPN. It is not active but it is on my system. </div><div><br></div><div><br></div>
<div>Thoughts?</div></div></div></div><div><div dir="ltr"><div><br></div><div style>Terry</div></div></div>
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