[vpn-help] Can't Ping Across Tunnel in Win7

[Matthew Grooms]

On 9/6/2010 7:11 PM, Matt Johnson wrote:
> I have a netbook running Win7 Starter Edition and I'm trying to
> establish an IPSec tunnel with my Linksys RV042. I've used all the
> same settings from here:
> http://www.shrew.net/support/wiki/HowtoLinksys
>
> Using v2.1.6 I could not establish a tunnel. The "Network" tab in the
> Shrew client said 'Established - 0' and my router log only showed the
> tunnel getting to phase 1 and then it would stall. I've upgraded to
> v2.1.7 beta and now it appears I can create the tunnel (Shrew client
> says 'Established - 1', router log shows tunnel successfully created,
> and the tunnel and client show up in the router's active VPN list.
> However, I cannot ping or access any addresses through the VPN.
>
> If I try to ping any addresses through the tunnel and use Wireshark
> to monitor the tunnel interface, it shows standard arp "who has"
> requests but the response is always the same. Also, after the arp
> request there aren't any ICMP packets. Here's what's shown in my arp
> cache: C:\>arp -a Interface: 192.168.x.1 --- 0x10 Internet Address
> Physical Address      Type 192.168.y.1          bb-bb-bb-bb-bb-00
> dynamic 192.168.y.10         bb-bb-bb-bb-bb-00     dynamic
> 192.168.y.100        bb-bb-bb-bb-bb-00     dynamic . .
>
> Is this behavior correct or is something not setup correctly?
>

What does your debug log output look like?

http://www.shrew.net/support/wiki/BugReportVpnWindows

-Matthew