<div dir="ltr">I only tried removing the registry key, then it worked. It may have been an issue with my anti-virus, so for now it's probably just a fluke. I guess if it turns up with more people, there might be something else going on.<br>
<br>Thanks for looking into it.<br><br><br></div><div class="gmail_extra"><br><br><div class="gmail_quote">On Fri, Apr 26, 2013 at 12:55 AM, Matthew Grooms <span dir="ltr"><<a href="mailto:mgrooms@shrew.net" target="_blank">mgrooms@shrew.net</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Brian,<br>
<br>
I wish I had a good answer for you. I stepped through installing the same version sequence but didn't have a reboot once. A reboot usually means that a component didn't unload correctly during uninstall. More specifically, this is usually related to a buggy suspend/resume or a network driver incompatibility with another network driver that caused a resource to not be released correctly when the shrew soft installer tried to unload components before installing new ones. But I honestly have no idea why the install process would loop endlessly.<br>
<br>
I wonder if a boot into safe mode would have resolved the issue. That may have broken the cycle and allowed the install to continue. Did you happen to try that?<br>
<br>
-Matthew<div class="im"><br>
<br>
On 4/24/2013 4:44 PM, Brian Mathis wrote:<br>
</div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div class="im">
I had 2.2.0-rc2 installed and tried to update to 2.2.0-rc4. Previous to<br>
that I was using the 2.1.7 release. I don't remember seeing it when I<br>
updated from 2.1.7 to 2.2.0-rc2.<br>
<br>
On Wed, Apr 24, 2013 at 12:55 PM, Matthew Grooms <<a href="mailto:mgrooms@shrew.net" target="_blank">mgrooms@shrew.net</a><br></div><div class="im">
<mailto:<a href="mailto:mgrooms@shrew.net" target="_blank">mgrooms@shrew.net</a>>> wrote:<br>
<br>
Hi Brian,<br>
<br>
I'll try to reproduce this issue locally, but I did some thorough<br>
install and upgrade testing of the client on Windows 7 32 and 64 bit<br>
before the release. Did you have a specific version of the client<br>
installed prior to installing the 2.2.0 release?<br>
<br>
Thanks,<br>
<br>
-Matthew<br>
<br>
<br>
On 4/24/2013 8:58 AM, Brian Mathis wrote:<br>
<br>
There seems to be an installer loop on the 2.2.0 release. The<br>
installer<br>
always thinks it must remove the old version and reboot before<br>
it will<br>
install, and keeps doing it until you delete the registry key<br></div>
"HKEY_LOCAL_MACHINE\SOFTWARE\_<u></u>_ShrewSoft".<div class="im"><br>
<br>
I tried this a few times, first by trying to upgrade the version<br>
I had<br>
installed (2.2.0-rc2 -> 2.2.0-rc4), and also by doing an<br>
uninstall of<br>
2.2.0-rc4, reboot, then install of the 2.2.0-release.<br>
<br>
I am on Windows 7 64-bit with all updates applied.<br>
<br>
<br>
<br></div>
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