[vpn-help] Please Help Test Possible Cisco Interoperability Improvements ...

[Matthew Grooms]

On 12/18/2009 4:06 PM, Kang Sun wrote:
>
> Thank you for spending time working on Cisco interoperability issues. Here is my report:
> As I said before, 2.1.6Beta2 works perfectly on Windows NT SP3 with Cisco Easy VPN.
>
> Today I tested it on 64-bit Windows 7 with no luck. I used the same Shruw configuration as I did on XP.
>
> When I run Access Manager, I got
> "Detached from Key daemon"
>
> Windows pop up: IKED.EXE Stopped working
> Files that help describe the problem:
> C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_iked.exe_f71c26ecb7586aee31dd2a9c67f827f543f2f164_cab_0778da18\WERD77A.tmp.appcompat.txt
> C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_iked.exe_f71c26ecb7586aee31dd2a9c67f827f543f2f164_cab_0778da18\WERD865.tmp.WERInternalMetadata.xml
> C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_iked.exe_f71c26ecb7586aee31dd2a9c67f827f543f2f164_cab_0778da18\WERD9DD.tmp.mdmp
>
> I turned on debug, the Trace Utility said:
> 09/12/19 15:45:02 !! : unable to connect to pfkey interface.
>
> Please help! Meanwhile, have a nice weeked.
>

Hi Kang Sun,

It sounds like the IKE daemon crashed for some reason. I tried to 
reproduce this on Windows 7 64bit but am not having any luck. Can you 
please run the VPN Trace program as Administrator, set the log level to 
debug using the Options dialog, then restart the IKE Service using the 
Restart button in the toolbar. When/if it crashes, please let me know 
what the output looks like right before the crash occurs. Hopefully this 
will help narrow things down a bit.

-Matthew