[Vpn-help] Bluescreen with Windows 7 64 bits with both 2.1.5-rc4 and 2.2.0-alpha9

Stuart Hall stuart at daern.org
Thu Nov 5 10:51:43 CST 2009


I guess this is probably the normal issue with the Shrew drivers than
is apparently fixed in a later (as yet unreleased) version. You're
welcome to send me a minidump (please don't send a full one by email!)
and I'll run it through the debugger to confirm the cause of the
problem.

Regards,

Stuart H.

On Thu, Nov 5, 2009 at 9:23 AM, Stian Jordet <liste at jordet.net> wrote:
> Hi!
>
> First a little background information. I connect to a PPTP server at
> work. When I'm at
> home, I have a vpn-tunnel directly, so I don't have to use ShrewSoft
> VPN-client, I just
> connect to the ip. When I'm not home, I have to use Shrew Soft vpn to
> gain access to the
> pptp-server, and then I connect to the pptp-server, and gains access
> to lots of different
> networks. I'm using this on both a linux laptop, and earlier with both
> XP and Vista.
>
> But after I upgraded one of my laptops to Windows 7 64 bits, I'm
> having problems with
> blue screens whenever I disconnect from the PPTP-server. It doesn't
> matter wether I am
> using Shrew Soft vån-client, it's enough that it is installed. And
> it's not just the
> PPTP-connection, I was using my phone to connect to internet the other
> day. When I
> disconnected that bluetooth connection, I got a bluescreen. As this
> happens without a
> vpn-connection, I have not included a trace. This is the information
> recorded in the
> event log after the bluescreen (sorry for the norwegian...) I'd be
> happy to send you the
> memory.dmp file, if you can use it. And this has never happened
> without Shrew Soft
> installed, but it's rather easy to replicate with it installed.
>
> It does not happen every time, but I think about 1 of 3 times, I get
> the bluescreen.
>
> I'm pretty sure this information won't help you figure this out, but
> I'm not sure what to
> include... Please tell me what you need, and you will get! Please cc
> me on replies, as
> I'm not a listmember.
>
> Best regards,
> Stian
>
>
>
> Loggnavn:      System
> Kilde:         Microsoft-Windows-WER-SystemErrorReporting
> Dato:          04.11.2009 23:38:11
> Hendelses-ID:  1001
> Oppgavekategori:Ingen
> Nivå:          Feil
> Nøkkelord:     Klassisk
> Bruker:        I/T
> Datamaskin:    NAKW7E330
> Beskrivelse:
> Datamaskinen startet på nytt etter en feilkontroll. Feilkontrollen
> var: 0x0000000a
> (0xfffff98000004a16, 0x0000000000000002, 0x0000000000000000,
> 0xfffff800031960b6). Dump
> ble lagret i: C:\Windows\MEMORY.DMP. Rapport-ID: 110409-28984-01.
> Hendelses-XML-fil:
> <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
>  <System>
>    <Provider Name="Microsoft-Windows-WER-SystemErrorReporting"
> Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
>    <EventID Qualifiers="16384">1001</EventID>
>    <Version>0</Version>
>    <Level>2</Level>
>    <Task>0</Task>
>    <Opcode>0</Opcode>
>    <Keywords>0x80000000000000</Keywords>
>    <TimeCreated SystemTime="2009-11-04T22:38:11.000000000Z" />
>    <EventRecordID>32869</EventRecordID>
>    <Correlation />
>    <Execution ProcessID="0" ThreadID="0" />
>    <Channel>System</Channel>
>    <Computer>NAKW7E330</Computer>
>    <Security />
>  </System>
>  <EventData>
>    <Data Name="param1">0x0000000a (0xfffff98000004a16, 0x0000000000000002,
> 0x0000000000000000, 0xfffff800031960b6)</Data>
>    <Data Name="param2">C:\Windows\MEMORY.DMP</Data>
>    <Data Name="param3">110409-28984-01</Data>
>  </EventData>
> </Event>
>
>
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