[Vpn-help] Win7 64-bit error at install: Error 0x8004a029: Couldn't install the network component

[Doug Mayer]

The file I downloaded was http://www.shrew.net/download/vpn/vpn-client-2.1.5-rc-4.exe but the About screen displays "Ver 2.1.0" -- I'm not sure if that means I actually have the wrong one or if that's just how versioning is handled for the RCs? There are a few of those steps during installation and only this one fails.

I tried the 2.2.0-alpha9 just to see if that would work, and it fails on adding the vflt service through the vfilter.inf you mention with the same error. It preinstalls driver package fine, then fails on the network component, whether I use the 2.2 development branch or 2.1.5 RC4. 

On Nov 23, 2009, at 12:44 PM, Matthew Grooms wrote:

> Doug Mayer wrote:
>> I am attempting to install 2.1.5-rc4 on Windows 7 64-bit, and when it
>> gets to the point in the install where it runs the following command:
>> netcfg -add service pflt C:\Program Files\...\drivers\pfilter.inf
>> It errors out with:  Error 0x8004a029: Couldn't install the network component.
>> I've attempted to install it in Administrator mode and regular mode,
>> and get this error every time. As a result, it will never connect to
>> any VPN.
>> Has anyone seen this issue before, or know what may be the problem? I
>> see a lot of other people that have had success, but I don't know of
>> anything on my system that may be causing a conflict here?
> 
> Hi Doug,
> 
> The pfilter.inf driver is the NDIS5 driver. Are you sure you grabbed the 2.1.5 RC4 version or is that the output from a failure using an earlier version of the client? Both the 2.1.5 and 2.2.0 version should correctly identify the system and install the NDIS6 vfilter.inf driver instead.
> 
> -Matthew