[vpn-help] VPN will not stay connected

Dale Puckett dpuckett at brainworks.com
Thu Apr 29 09:52:07 CDT 2010


Thanks Robin,

 

I gave it a try a couple of times this morning. No cigar!

 

It stayed connected for a while with the ping running though and I tried
a Remote Desktop Connection. Before I could issue the command to open
it, the dialog popped back up telling me that I had been disconnected by
the Gateway.

 

Dale

 

 

From: Luiten, Robin [mailto:rluiten at dingo.com] 
Sent: Wednesday, April 28, 2010 5:33 PM
To: Dale Puckett; vpn-help at lists.shrew.net
Subject: RE: VPN will not stay connected

 

This sounds like the issue I have which I posted about before.

As a test open a command console and run "ping -t <remoteIP>" before
connecting.

The remoteIP needs to be an IP that will be reachable once the VPN is up
and running.

Once you have the ping running and failing (because vpn isn't up) then
connect.

You should seen the ping start getting through - then try doing stuff.

 

Ive found with the ping running the link stays up as long as needed.

 

Robin.

 

From: vpn-help-bounces at lists.shrew.net
[mailto:vpn-help-bounces at lists.shrew.net] On Behalf Of Dale Puckett
Sent: Thursday, 29 April 2010 4:05 AM
To: vpn-help at lists.shrew.net
Subject: [vpn-help] VPN will not stay connected

 

All:

 

I have been using Shrew VPN client successfully since this past fall
with Windows 7, 64-bit. Presently have Version 2.1.6 beta7 installed.
Did clean install after beta5 failed about two weeks ago.

 

We support a number of Newspaper clients that have various Cisco
gateways. They supply a PCF file to us. All of my PCFs worked fine until
two weeks ago.

 

By deleting Shrewsoft VPN, restarting, installing the above version, I
can now connect to all of our customers. However that's where it ends.

 

As soon as I start to do anything (make a Remote Desktop Connection, or
Ping a Host) the connection terminates with a "Disconnected by gateway".

 

This same scenario happens with all of my PCF files connecting to all
sites.

 

I have attached the logs of a typical session like this with a typical
client that has always worked flawlessly.

 

Any help would be appreciated.

 

Dale

------

Dale L Puckett

Director of Operations, Midwest Division

Brainworks Software Development Corporation

7570 West 21st Street North, Building 1010C

dpuckett at brainworks.com, 631-963-5555

 

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