[vpn-help] What's the email adresse of the shrew soft support?

Matthew Grooms mgrooms at shrew.net
Thu Jul 8 22:08:53 CDT 2010


On 7/8/2010 3:06 PM, Carsten Krüger wrote:
> Hello Matthew,
>
>> The list address is the support address.
>
> That wasn't clear to me.
>
> I didn't understand these sentences:
> |If you will be submitting your report directly to Shrew Soft support,
> |attach the archive file to your bug report email. If you plan to post
> |your problem description to the vpn-help mailing list, please send your
> |debug output directly to Shrew Soft support in a separate email
> |if it contains sensitive information.
>

Alright. I'll update the text on the website to be more clear.

>
> I've posted on Jun 22 2010 a problem to vpn-help and got no feedback.
> Subject:
> 2.15 / 2.16 beta 8 - Can't establish two VPN connections at the same time under windows 7
>

Sometimes I loose track of requests on the list and you just have to 
speak up.

> Problem is the same with 2.16 beta 10.
> It would be great if this could be fixed before 2.16 final.
>
> Do u need more information for debugging?
>

Give this a try. The device creation problem should be fixed ...

http://www.shrew.net/download/vpn/vpn-client-2.1.6-vnetfix-1.exe

This change has been rolled into the 2.1.6 release branch and will be 
included in the forthcoming release candidate.

Thanks,

-Matthew



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