[vpn-help] unable to establish tunnel

[kevin vpn]

On Fri, 25 Mar 2011 11:12:23 -0500
"Wayne Ancell" <wancell at nmsimaging.com> wrote:

> To Reproduce:
> 
> Other clients are connecting fine except for one client yields a
> Network Unavailable error when trying to connect. Other VPN clients
> on the machine work fine.
> 
> VPN Client Version = 2.1.7
> Windows OS Version = Windows XP SP3
> Gateway Make/Model = Netvanta 4305
> Gateway OS Version = 17.09.02.00.E
> 

Hi Wayne,

Can you produce a bug report for us from the machine that is not
working?  It may also be useful to have trace output from a machine
that does work.  Remember to sanitize the trace files to hide corporate
IPs and usernames.

Bug report instructions:
http://www.shrew.net/support/wiki/BugReportVpnWindows