[vpn-help] problem with vpn client on windows 7 'network unavailable'

[kevin vpn]

On Wed, 9 Mar 2011 17:35:21 -0500
"Raymond Banbor" <RayB at networkingtec.com> wrote:

> Just installed the 2.1.7 vpn client on a new windows 7 64bit laptop
> and imported the .pcf from a cisco vpn client ok. It starts the
> connection process but then fails at 'Bringing up Tunnel' then
> 'Network Unavailable'. 
> 

Hi Ray,

Even though this doesn't sound exactly like the problem you're having,
it is common enough that I will suggest it anyway:

There is a known conflict between the Shrew VPN client and the
Microsoft Virtual Wifi Miniport Adapter in Shrew versions prior to
2.2.x.  You have two options to resolve the problem: 

1. Disable the Microsoft Virtual Wifi Miniport Adapter on the Network
Connections page and keep using the released Shrew VPN 2.1.7. 
2. Upgrade to the beta Shrew 2.2.0 client, which has a fix for the
conflict.

If neither of those work, can you get a log from the Shrew client by
using the Trace utility and post it for us (after changing IP
addresses, emails and usernames to protect yourself)?
http://www.shrew.net/support/wiki/BugReportVpnWindows

It would also be helpful to get log output from the VPN gateway itself,
but often that is difficult if you're not the administrator of the
gateway.