[vpn-help] 'gateway is not responding' problem with Shrew soft VPN client

[Kevin VPN]

On 09/02/2011 04:06 AM, KrishnaMohan Bandi wrote:
> Hi all,
>
>      I have success in establishing a VPN connection using Shrew Soft VPN
> client 2.2.0-beta-2 to a Digi Transport DR64 router. The client was running
> on a Ubuntu system with kernel 2.6.32-31-generic.
>
> Regards,
> Krishnamohan
>
> On 1 September 2011 10:01, KrishnaMohan Bandi
> <krishnamohan.bandi at gmail.com>wrote:
>
>> Hi Kevin,
>>
>>     I am attaching both the Windows (works) and Linux (does not work) logs.
>> I have tried exactly the same configuration
>> on Linux. None of the OSes are running in a VM. They are on separate
>> machines.
>>
>> Has anyone tried Shrew Soft VPN client on Ubuntu 10.04? Please could they
>> share the configuration details of a working
>> system including Kernel version.
>>
>> Regards.
>> KM
>>
>> On 1 September 2011 03:12, Kevin VPN<kvpn at live.com>  wrote:
>>
>>> On 08/31/2011 10:28 AM, KrishnaMohan Bandi wrote:
>>>
>>>> Another thing I wanted to say was the same client configuration perfectly
>>>> works when I try from
>>>> a Windows XP machine. The tunnel is always established and I do not see
>>>> any
>>>> issues at all. On
>>>> both the Windows and Linux, the client version is same (2.1.7). I do not
>>>> understand what is that
>>>> Windows XP does to get the tunnel established and Linux is not doing.
>>>> Please
>>>> note that firewall
>>>> has been disabled on both the machines.
>>>>
>>>> Regards,
>>>> KM
>>>>
>>>> On 31 August 2011 15:13, KrishnaMohan Bandi<krishnamohan.bandi@**
>>>> gmail.com<krishnamohan.bandi at gmail.com>>wrote:
>>>>
>>>>   Hello all,
>>>>>
>>>>>   Problem:
>>>>>
>>>>> The VPN client fails to connect to my gateway.
>>>>> After clicking connect, the client reports the tunnel is
>>>>> enabled and it stays on for ~15-20 seconds and shows
>>>>> *'gateway is not responding'* message before disabling the tunnel.
>>>>> When it says the tunnel is enabled, I do not see any Security
>>>>> Association (SAs) Established/Expired/Failed under the Network tab.
>>>>> Another most annoying thing is, the same client configuration works
>>>>> on windows. I do not understand what is that Windows OS does to get
>>>>> the tunnel established and missing from Linux OS. On both Windows
>>>>> and Linux, the firewall is disabled.
>>>>>
>>>>> To Reproduce:
>>>>>
>>>>> Connect to any Digi Transport DR64 VPN Gateway.
>>>>>
>>>>> VPN Client Version = 2.1.7 release
>>>>> Unix OS Version = Ubuntu 10.04 LTS; kernel: 2.6.32-31-generic
>>>>> Gateway Make/Model = Digi Transport DR64
>>>>> Gateway OS Version = Not known
>>>>>
>>>>> ikedebug-31082011.tgz [attachment]
>>>>>
>>>>> Any help on this is highly appreciated. Thanks for your time in advance.
>>>>>
>>>>> Regards,
>>>>> KM
>>>>>
>>>>
>>>>
>>> Hi KM,
>>>
>>> Something that would be helpful is for you to produce a log output from
>>> both the Windows machine and the Linux machine for us to compare, using the
>>> instructions on these pages:
>>> http://www.shrew.net/support/**wiki/BugReportVpnWindows<http://www.shrew.net/support/wiki/BugReportVpnWindows>
>>> http://www.shrew.net/support/**wiki/BugReportVpnUnix<http://www.shrew.net/support/wiki/BugReportVpnUnix>
>>>
>>> Another thing to try would be the latest Shrew 2.2.0 beta, which can be
>>> downloaded from http://www.shrew.net/download, although you may need to
>>> build it yourself.
>>>
>>> Out of curiousity, are either of the OSes in a virtual machine?
>>> ______________________________**_________________
>>> vpn-help mailing list
>>> vpn-help at lists.shrew.net
>>> http://lists.shrew.net/**mailman/listinfo/vpn-help<http://lists.shrew.net/mailman/listinfo/vpn-help>
>>>
>>
>>
>

Hi Krishnamohan,

I'm pleased that you've got it working!  Can you tell us what you did to 
make it work?  Is there some setting or package that you had to modify?