[vpn-help] unable to unstall 2.2.2 on windows 8.1

Kevin VPN kvpn at live.com
Mon Dec 2 21:57:13 CST 2013


On 12/02/2013 10:45 PM, Kevin VPN wrote:
> On 10/17/2013 03:04 PM, Adam Lieber wrote:
>> Greetings,
>>
>> v2.2.2, symptoms are same running directly as user or running as
>> administrator.
>>
>> steps:
>> start the install app, select standard install
>> accept default options and install directory,
>> installs files, but fails installing the networking component.
>>     message is Error 0x8007000d: Couldn't install the network component.
>> Possible cause: the data is invalid
>> Then select OK
>> next message is Device Add Failure, installSelectedDriver failed, error
>> code = 0x00000006
>> Then select OK
>> icons are created, but no device driver is installed, therefore cannot
>> proceed.
>>
>>
>
> Hi Adam,
>
> I would suggest perhaps trying another version of Shrew, maybe 2.1.7.
> Once that's installed, you could try running the 2.2.2 installer to
> upgrade the install.
>

Actually I just noticed that you said Windows 8.1.  I've never tried to 
install on Win8.1, but I know some list users have already reported 
problems.  It may be that an update to Shrew is required in order for it 
to work properly on 8.1.



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