[vpn-help] Issue wih Client

[Matthew Silvas]

We have a shrew soft client  2.1.6 on a Windows 7 Computer.
We get a connection to the firewall (Juniper SSG140 Software Version   6.3.0r14.0)  I can sometime the IKE using get sa.
But the client never identifies itself fully to the firewall so it doesn't get an IP address on the tunnel or worse creates 3 identical ones at random.
So basically we have one way traffic to our firewall from the shrew soft client.   There is no encapsulated traffic returning back. It just disappears.

Any ideas on what may be causing this?

Thanks

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