[vpn-help] ShrewSoft VPN Client / "negotiation timout occurred"

[Kevin VPN]

On 05/17/2013 08:08 AM, Fabian Schroeter wrote:
> Hi,
>
> when trying to connect to my AVM Fritz!Box 7390 (firmware up-to-date) with
> ShrewSoft VPN Client, I get the following message:
>
<snip>

>
> So maybe anyone out there might help me or at least tell me at which point
> the problem occurs as I am novice at VPN. For that I attached my debug
> report as well as my system information.
>
<snip>

> 13/05/17 13:03:38 <A : client config message
> 13/05/17 13:03:38 <A : local id 'XXX at XXX.XX' message
> 13/05/17 13:03:38 <A : preshared key message

<snip>

> 13/05/17 13:03:38 -> : send IKE packet 192.168.0.23:500 -> XX.XXX.XX.XXX:500
> ( 562 bytes )
> 13/05/17 13:03:38 DB : phase1 resend event scheduled ( ref count = 2 )
> 13/05/17 13:03:43 -> : resend 1 phase1 packet(s) [0/2] 192.168.0.23:500 ->
> XX.XXX.XX.XXX:500
> 13/05/17 13:03:48 -> : resend 1 phase1 packet(s) [1/2] 192.168.0.23:500 ->
> XX.XXX.XX.XXX:500
> 13/05/17 13:03:53 -> : resend 1 phase1 packet(s) [2/2] 192.168.0.23:500 ->
> XX.XXX.XX.XXX:500
> 13/05/17 13:03:58 ii : resend limit exceeded for phase1 exchange

Hi Fabian,

I know this message is a bit old, but in case you're still having the 
problem...

The issue is that the gateway is not responding to Shrew's request to 
connect.  My guess is that you've got the settings wrong on the 
Authentication/Local Identity tab in the Shrew config.

The gateway is seeing a request come in from an identity it does not 
know and is dropping the request.