[vpn-help] "Failed to attach to key daemon" and "negotiation timeout occurred"
Kevin VPN
kvpn at live.com
Thu Mar 21 20:09:21 CDT 2013
On 02/19/2013 04:26 PM, Terry Chambers wrote:
> My Shrewsoft VPN client appears to have broken in recent weeks. I was not
> using it for a period of time and now it is not working at all.
>
<snip>
> 13/02/19 16:17:03 -> : send IKE packet 10.0.1.32:500 ->
> 00.109.237.19:500<http://0.109.237.19:500/> (
> 1198 bytes )
> 13/02/19 16:17:03 DB : phase1 resend event scheduled ( ref count = 2 )
> 13/02/19 16:17:03 DB : phase1 ref decrement ( ref count = 1, obj count = 1 )
> 13/02/19 16:17:03 DB : tunnel ref increment ( ref count = 3, obj count = 1 )
> 13/02/19 16:17:08 -> : resend 1 phase1 packet(s) 10.0.1.32:500 ->
> 00.109.237.19:500 <http://0.109.237.19:500/>
> 13/02/19 16:17:13 -> : resend 1 phase1 packet(s) 10.0.1.32:500 ->
> 00.109.237.19:500 <http://0.109.237.19:500/>
> 13/02/19 16:17:18 -> : resend 1 phase1 packet(s) 10.0.1.32:500 ->
> 00.109.237.19:500 <http://0.109.237.19:500/>
> 13/02/19 16:17:23 ii : resend limit exceeded for phase1 exchange
<snip>
>
> I have Windows 7 64-bit.
>
> Turning off the Windows Firewall has no effect that I can see.
>
> The only change that I know of is that I added a connection for a VPN in
> the Windows Network Center for a clientless VPN. It is not active but it
> is on my system.
>
Hi Terry,
The Trace Utility shows that at the very least, your Shrew client is not
getting a response from the VPN gateway. It doesn't tell us the cause,
unfortunately.
One of the first things I would try, since you're using Windows 7, is to
upgrade to the Shrew client version 2.2.0-rc-2. The 2.2.0 stream
contains a number of fixes for issues with Windows 7.
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