[vpn-help] Authentication Entrust

[Jim Harle]

Andrew, I don't believe the Shrew devs actively monitor this mailing list, or at least don't identify themselves as such.  My experience over the last few months is that this list provides "user-to-user best effort" support, but nothing "official."

Judging from the Shrew web site, the company appears to be a handful of people who do this in their spare time, without any of that for support.  It appears that $20 for the professional version (which most people probably don't need) is for update protection, not support.

All of this is just based on my observations; I don't really know.  What I do know is that if people have ideas on a given issue, they chime in relatively quickly...otherwise, crickets.

From: vpn-help-bounces at lists.shrew.net [mailto:vpn-help-bounces at lists.shrew.net] On Behalf Of McCormack, Andrew (AMCCORMA)
Sent: Tuesday, November 05, 2013 8:01 AM
To: Gerd Röthig
Cc: vpn-help at lists.shrew.net
Subject: Re: [vpn-help] Authentication Entrust

We need any help with this?  Is there any way to contract ShrewSoft?  We paid for the software and have a license.



From: McCormack, Andrew (AMCCORMA)
Sent: Monday, November 04, 2013 2:04 PM
To: 'Gerd Röthig'
Cc: 'vpn-help at lists.shrew.net'
Subject: RE: [vpn-help] Authentication Entrust

Here the output of the logs:

config loaded for site 'ASA mva_arinc.pcf'
attached to key daemon ...
peer configured
iskamp proposal configured
esp proposal configured
client configured
local id configured
remote id configured
pre-shared key configured
bringing up tunnel ...
invalid message from gateway
tunnel disabled
detached from key daemon


From: McCormack, Andrew (AMCCORMA)
Sent: Monday, November 04, 2013 8:37 AM
To: 'Gerd Röthig'
Cc: vpn-help at lists.shrew.net<mailto:vpn-help at lists.shrew.net>
Subject: RE: [vpn-help] Authentication Entrust

That does not work.

From: Gerd Röthig [mailto:gerd.roethig at gmail.com]
Sent: Friday, November 01, 2013 5:55 AM
To: McCormack, Andrew (AMCCORMA)
Cc: vpn-help at lists.shrew.net<mailto:vpn-help at lists.shrew.net>
Subject: Re: [vpn-help] Authentication Entrust


Hello Andrew,

the solution is quite simple. Just enter the user password, directly followed by the Entrust token number, into the Password field in the client.

Example: User password is 8888, Entrust token number is 123456789. You enter 8888123456789 into the password field.

Kind regards,

Gerd
Am 31.10.2013 15:27 schrieb "McCormack, Andrew (AMCCORMA)" <AMCCORMA at arinc.com<mailto:AMCCORMA at arinc.com>>:
Anyone know what I can try?

From: McCormack, Andrew (AMCCORMA)
Sent: Wednesday, October 30, 2013 1:41 PM
To: 'vpn-help at lists.shrew.net<mailto:vpn-help at lists.shrew.net>'
Subject: Authentication Entrust

Authentication:   user has a password, follow by the entrust token.

Version: Shrew Soft VPN Client 2.2.2-release, Windows 7 Professional x64

The VPN Access manager prompts for a username and password.  It does not prompt for the token password.  It displays the message access denied.

How can I change the software to allow for a password and then followed by a token?

Thanks


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