[vpn-help] Failure to connect to available network

[Jim Harle]

Does "network server" mean a PPTP box or something else?  What *is* able to connect to it and work, or is it a new deployment?

From: Alex Monfasani [mailto:alexm at 3phasecomputing.com]
Sent: Thursday, September 05, 2013 10:31 AM
To: Harle Jim
Cc: vpn-help at lists.shrew.net
Subject: Re: [vpn-help] Failure to connect to available network

The remote computer is a network server.  I just tried Shrewsoft vpn + Remote Desktop Connection on a Windows 7 computer and it did not work on this computer either.  The general network unavailable/failure to connect message is not helpful.

On Thu, Sep 5, 2013 at 12:10 PM, Jim Harle <vpn at technicolor.com<mailto:vpn at technicolor.com>> wrote:
Alex - I've seen at least one issue on this list where a Windows 8 computer acted differently than a Windows 7 computer when connecting to the same gateway, but I haven't experienced that myself - no special config.

What other computers/OSes have worked to communicate with your site?  What is the endpoint device?

From: vpn-help-bounces at lists.shrew.net<mailto:vpn-help-bounces at lists.shrew.net> [mailto:vpn-help-bounces at lists.shrew.net<mailto:vpn-help-bounces at lists.shrew.net>] On Behalf Of Alex Monfasani
Sent: Wednesday, September 04, 2013 5:52 PM
To: vpn-help at lists.shrew.net<mailto:vpn-help at lists.shrew.net>
Subject: [vpn-help] Failure to connect to available network

I installed the latest version vpn 2.2 and I am using it on a Windows 8 computer.  I was able to connect to a site.  It is listed as "tunnel enabled".  When I attempt to use Remote Desktop Connection, I cannot connect to any available IP address on that network.  Using tracert <IP address> on command line times out and provides no information.

Are there any Windows 8 configuration issues that I should be aware of?
Are there any intermediary steps required to connect with the vpn?
Are there any advanced troubleshooting techniques?

I would appreciate any advice.  So for I have not been able to use this software to connect to another network.

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