[vpn-help] Recurrent Dropped Connections

[Paul Theodoropoulos]

I just wanted to chime in that while the 'daemon stop/start' batchfile 
script is indeed homebrew - it works, and it's a 1,000X better option 
than rebooting, at least until a real fix can be found. Just takes a 
single click and about three seconds, and then the user can reconnect.

On 9/19/13 11:25 AM, Jim Harle wrote:
>
> Hello Jason,
>
> If you are looking for "enterprise class" support for the Shrew 
> client, I don't believe you are going to find it...this mailing list 
> seems to be a user-to-user "best effort" in helping to sort out 
> issues; I don't recall seeing any posts from any Shrew Devs, unless I 
> am ignorant and don't know who they are.  My personal perspective is 
> that IPSec VPNs are not always "straightforward," and there is a lot 
> that can go wrong, hence the migration to SSL VPNs many years ago -- 
> even Cisco is now end-of-lifing their IPSec clients.
>
> My limited time on the list has shown me that people are willing to 
> help each other when they can, but silence seems to mean nobody has a 
> good grasp on how to address a particular issue.  I could be wrong, 
> but I think we shouldn't hold our breath waiting for some Shrew Dev 
> expertise to appear here.
>
> Just my two cents.
>
> -Jim
>
> *From:*vpn-help-bounces at lists.shrew.net 
> [mailto:vpn-help-bounces at lists.shrew.net] *On Behalf Of *Jason Pepper
> *Sent:* Thursday, September 19, 2013 3:16 AM
> *To:* vpn-help at lists.shrew.net
> *Subject:* [vpn-help] Recurrent Dropped Connections
>
> I support 55 users in our company with a mixed bag of VPN connectivity.
>
> Since we started installing 64bit Win 7 we discovered there is no 
> compatible CheckPoint client for 64bit Windows.
>
> Enter Shrew the saviour.. or so I thought.
>
> I run OSX and Ubuntu as my primary operating systems but we install 
> Win7 for our users.
>
> Shrew on OSX and Ubuntu has worked flawlessly since I installed it, it 
> never drops.. period.
>
> On Windows 7, however, I am receiving a flurry of complaints from 
> users who report (in different ways) that the connection is dying and 
> the only way they can seem to resurrect the connection is to reboot 
> the computer. This is (obviously) not acceptable. We have tried to 
> isolate a set of circumstances which cause this problem to reproduce 
> at will but alas we were unsuccessful.
>
> I have trawled this forum and been subscribed for a while now, so I've 
> seen that people are experiencing similar issues and there appear to 
> be various suggestions for resolution (e.g. writing daemon-kill 
> scripts) which seem a little home-brew for me. Plus, none of the error 
> scenarios completely match the ones described by our users.
>
> This is my first question on this forum so I don't want to illicit a 
> flame-flurry.
>
> What is the best way to ask for assistance in resolving this problem ?
>
> I have a bunch of IKE trace files I can supply if that helps someone 
> help me, but I didn't want to post them unbidden.
>
> Also, please note I am primarily an Oracle and Java developer not a 
> security expert, so speak in simple terms (if that's possible !)
>
>
> --
> Many Thanks..
>
> Jason Pepper
>
>
>
> _______________________________________________
> vpn-help mailing list
> vpn-help at lists.shrew.net
> https://lists.shrew.net/mailman/listinfo/vpn-help

-- 
Paul Theodoropoulos
www.anastrophe.com

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://lists.shrew.net/pipermail/vpn-help/attachments/20130919/c5fb1120/attachment-0001.html>