[vpn-help] Upgraded to Windows 10, Outlook 2010 no longer connects
Mark A. Sibert
marksibert at gmail.com
Sat Aug 8 15:57:07 CDT 2015
Thanks Nigel. Thanks David.
DNS *seems* to be working fine. Internal and external addresses both
resolve after the connection is established.
The browser error (IE and Chrome) that I get when trying to connect to OWA
(Outlook Web Access) is: "Error Code: 403 Forbidden. The server denied the
specified Uniform Resource Locator (URL). Contact the server administrator.
(12202)" I just tried running in an incognito windows, with the same
result. So cache/cookies/plugins aren't the issue.
I'm using the same Shrew configuration that worked in Windows 7/8/8.1. (So
nothing has changed there.) Both Outlook and OWA work fine when I connect
with the Cisco VPN client.
I have included the output of "route print" for Shrew and Cisco below, in
case that sparks some ideas. (192.168.77.* is my local network, 10.63.*.*
is the VPN.) 192.168.77.15 is my wired ethernet address. Obviously, my
vpn address changed when I disconnected Shrew and reconnected with
AnyConnect.
There appear to be some notable differences in the routing tables, though.
The one difference that stands out is:
0.0.0.0 0.0.0.0 On-link 10.63.238.73 31
(Shrew)
0.0.0.0 0.0.0.0 10.63.232.1 10.63.238.13 2
(Cisco)
I don't know if that's the issue or not... Any ideas?
- Mark
No VPN:
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.77.1 192.168.77.15 10
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.77.0 255.255.255.0 On-link 192.168.77.15 266
192.168.77.15 255.255.255.255 On-link 192.168.77.15 266
192.168.77.255 255.255.255.255 On-link 192.168.77.15 266
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.77.15 266
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.77.15 266
===========================================================================
Shrew Soft VPN 2.2.2:
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.77.1 192.168.77.15 110
0.0.0.0 0.0.0.0 On-link 10.63.238.73 31
8.19.201.0 255.255.255.0 192.168.77.1 192.168.77.15 11
10.63.232.0 255.255.248.0 On-link 10.63.238.73 286
10.63.238.73 255.255.255.255 On-link 10.63.238.73 286
10.63.239.255 255.255.255.255 On-link 10.63.238.73 286
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.77.0 255.255.255.0 On-link 192.168.77.15 266
192.168.77.15 255.255.255.255 On-link 192.168.77.15 266
192.168.77.255 255.255.255.255 On-link 192.168.77.15 266
216.240.30.37 255.255.255.255 192.168.77.1 192.168.77.15 11
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.77.15 266
224.0.0.0 240.0.0.0 On-link 10.63.238.73 286
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.77.15 266
255.255.255.255 255.255.255.255 On-link 10.63.238.73 286
===========================================================================
And with Cisco Anyconnect:
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.77.1 192.168.77.15 10
0.0.0.0 0.0.0.0 10.63.232.1 10.63.238.13 2
8.19.201.0 255.255.255.0 192.168.77.1 192.168.77.15 10
10.63.232.0 255.255.248.0 On-link 10.63.238.13 257
10.63.238.13 255.255.255.255 On-link 10.63.238.13 257
10.63.239.255 255.255.255.255 On-link 10.63.238.13 257
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.77.0 255.255.255.0 On-link 192.168.77.15 266
192.168.77.1 255.255.255.255 On-link 192.168.77.15 11
192.168.77.15 255.255.255.255 On-link 192.168.77.15 266
192.168.77.255 255.255.255.255 On-link 192.168.77.15 266
216.240.30.37 255.255.255.255 192.168.77.1 192.168.77.15 11
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.77.15 266
224.0.0.0 240.0.0.0 On-link 10.63.238.13 257
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.77.15 266
255.255.255.255 255.255.255.255 On-link 10.63.238.13 257
===========================================================================
On Sat, Aug 8, 2015 at 9:38 AM, David A. Esquivel <dae at qcapital.com> wrote:
> Sounds like a DNS issue. Any Connect does split DNS by default. WIN 10
> may have a security issue preventing Shrew from changing your DNS. Have
> you tried "Run as Administrator"?
>
>
>
> Sent from my T-Mobile 4G LTE Device
>
>
> -------- Original message --------
> From: "Mark A. Sibert" <marksibert at gmail.com>
> Date: 08/07/2015 23:20 (GMT-05:00)
> To: vpn-help at lists.shrew.net
> Subject: [vpn-help] Upgraded to Windows 10, Outlook 2010 no longer
> connects
>
> So here's a weird problem...
>
> I have Shrew 2.2.2 (x64) installed. Prior to upgrading to Windows 10,
> everything worked.
>
> After upgrading to Windows 10, Outlook 2010 will no longer connect to the
> Exchange server. It's worth noting that I have to be on VPN to connect to
> Exchange. No outside access is allowed. Outlook Web Access also does not
> work, so it seems to be a routing issue, and not an Outlook issue.
>
> When I connect using the Cisco Anyconnect client, Outlook 2010 works. OWA
> works too.
>
> I tried 2 different configurations in Shrew. In one of them, I had it
> obtain the topology from the server and tunnel everything. In the other
> config, I copied the routing information that was displayed in Anyconnect.
> That tunneled everything but excluded my 192.* network and one other
> network. The behavior was the same in both cases.
>
> I can access internal web pages while on the VPN, so the connection is
> definitely established and some things are being routed.
>
> Has anyone else run into this, or know what might be happening? I tried
> reinstalling Shrew 2.2.2. I also tried the instructions at
> http://www.ruudborst.nl/shrewsoft-vpn-filter-blocks-traffic-on-windows-10/
> but it didn't help.
>
> Any help is appreciated! Thanks!!
>
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