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<p class="MsoNormal">Hi,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We’re having a problem with the Shrew Soft Virtual Adapter. On every laptop (all the same make and model) the adapter is disabled. If you enable the adapter the client works ok, but after a reboot the adapter is disabled again...?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I haven’t attached any logs as the client works fine when the adapter is not disabled. I can’t see any errors in the event log relating to this...<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">VPN Client Version: 2.1.5 & 2.1.6<o:p></o:p></p>
<p class="MsoNormal">Windows OS Version: Windows 7 X64 Enterprise<o:p></o:p></p>
<p class="MsoNormal">Laptop Make/model: Dell Studio XPS 1645<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Verdana","sans-serif"">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Verdana","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial","sans-serif"">Ben English<span style="color:#003366"><br>
</span></span><span lang="EN-US" style="font-size:8.0pt;font-family:"Arial","sans-serif";
color:#666666">Senior Converged Technology Engineer</span><span style="font-size:6.0pt;font-family:"Times New Roman","serif""><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:7.5pt;
font-family:"Arial","sans-serif";color:#666666"><img width="159" height="39" id="Picture_x0020_1" src="cid:image001.jpg@01CAC12D.8CE41F50" alt="cid:image001.gif@01C73655.8A801B80"></span><span style="font-size:7.5pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:7.5pt;font-family:"Arial","sans-serif";
color:#666666">Broadreach Services<br>
Level 5 50 Clarence Street<br>
Sydney NSW 2000 Australia<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:7.5pt;font-family:"Arial","sans-serif";
color:#666666">Telephone +61 2 8270 1010<br>
Fax +61 2 9262 4366<br>
Mobile +61 4 0746 5879<br>
Web </span><span lang="EN-US"><a href="http://www.broadreachservices.com/"><span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:#666666">www.broadreachservices.com</span></a></span> <span lang="EN-US" style="font-size:7.5pt;font-family:"Arial","sans-serif""><br>
</span><span style="font-size:7.5pt;font-family:"Arial","sans-serif";
color:#666666"><img border="0" width="175" height="46" id="Picture_x0020_2" src="cid:image002.jpg@01CAC12D.8CE41F50" alt="cid:image001.jpg@01C9F33E.8704CB10"></span><span lang="EN-US" style="font-size:7.5pt;font-family:"Arial","sans-serif""><br>
<span style="color:#666666"><br>
Broadreach is a carbon neutral company</span></span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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