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<p class=MsoNormal><span style='font-size:12.0pt;font-family:"Trebuchet MS","sans-serif"'>As
an academic I work from home. To access the university library I need to use a
VPN. The university has not yet moved to Windows 7, so it does not support any
64-bit VPN. However, it has tested that the Shrew Soft VPN works and offers it
for download without support.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:12.0pt;font-family:"Trebuchet MS","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:12.0pt;font-family:"Trebuchet MS","sans-serif"'>So
I downloaded the Shrew Soft VPN software to use with my new Windows 7 machine (Dell
Studio XPS 8000), and it worked very well. However, the next time I started the
machine, I got a serious error message. I followed the on-screen advice to uninstall
the Shrew Soft VPN, but after that the system crashed comprehensively. It took many
hours to restore, eventually through using Windows Restore to go back to about
three days earlier. The system seemed to be looking for a non-existent drive and
that caused it to crash. Before restore the on-screen advice said check the hard
drive in detail, and it was fine.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:12.0pt;font-family:"Trebuchet MS","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:12.0pt;font-family:"Trebuchet MS","sans-serif"'>The
university says there is no general experience of the problem I reported –
maybe one other report – but, as I say, they have no resource to explore it.
I have no direct and conclusive evidence that this software caused the problem,
though the timing and nature of it seem consistent with that. I am very reluctant
to try downloading it again on to this machine or on to our new Windows 7 laptop,
given the devastating nature of the crash.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:12.0pt;font-family:"Trebuchet MS","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:12.0pt;font-family:"Trebuchet MS","sans-serif"'>Does
anyone else have experience of such a problem and if so any advice on what causes
it and how to avoid it?<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:12.0pt;font-family:"Trebuchet MS","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:12.0pt;font-family:"Trebuchet MS","sans-serif"'>Bob
Munn<o:p></o:p></span></p>
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