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<div class=Section1><pre style='mso-margin-top-alt:12.0pt;margin-right:21.0pt;
margin-bottom:12.0pt;margin-left:21.0pt;background:#F7F7F7'><font color="#404040" face="Courier New" size=2><span style='font-size:10.0pt;color:#404040'>Hi everyone<o:p></o:p></span></font></pre><pre style='mso-margin-top-alt:12.0pt;margin-right:21.0pt;margin-bottom:12.0pt;
margin-left:21.0pt;background:#F7F7F7'><font color="#404040" face="Courier New" size=2><span style='font-size:10.0pt;color:#404040'><o:p> </o:p></span></font></pre><pre style='mso-margin-top-alt:12.0pt;margin-right:21.0pt;margin-bottom:12.0pt;
margin-left:21.0pt;background:#F7F7F7'><font color="#404040" face="Courier New" size=2><span style='font-size:10.0pt;color:#404040'>Hope you can help me with my problem below. The connection worked on a test dial-up and then when laptop was taken home and connecting wirelessly through the router it gives the problem. I can connect to the internet through the wireless ok.<o:p></o:p></span></font></pre><pre style='mso-margin-top-alt:12.0pt;margin-right:21.0pt;margin-bottom:12.0pt;
margin-left:21.0pt;background:#F7F7F7'><font color="#404040" face="Courier New" size=2><span style='font-size:10.0pt;color:#404040'><o:p> </o:p></span></font></pre><pre style='mso-margin-top-alt:12.0pt;margin-right:21.0pt;margin-bottom:12.0pt;
margin-left:21.0pt;background:#F7F7F7'><font color="#404040" face="Courier New" size=2><span style='font-size:10.0pt;color:#404040'>Problem:<o:p></o:p></span></font></pre><pre style='mso-margin-top-alt:12.0pt;margin-right:21.0pt;margin-bottom:12.0pt;
margin-left:21.0pt;background:#F7F7F7'><font color="#404040" face="Courier New" size=2><span style='font-size:10.0pt;color:#404040'><o:p> </o:p></span></font></pre><pre style='mso-margin-top-alt:12.0pt;margin-right:21.0pt;margin-bottom:12.0pt;
margin-left:21.0pt;background:#F7F7F7'><font color="#404040" face="Courier New" size=2><span style='font-size:10.0pt;color:#404040'>The VPN client fails to connect to my gateway. When I click on connect<st1:PersonName w:st="on">,</st1:PersonName><o:p></o:p></span></font></pre><pre style='mso-margin-top-alt:12.0pt;margin-right:21.0pt;margin-bottom:12.0pt;
margin-left:21.0pt;background:#F7F7F7'><font color="#404040" face="Courier New" size=2><span style='font-size:10.0pt;color:#404040'>the client application reports that a negotiation timed out occurred.<o:p></o:p></span></font></pre><pre style='mso-margin-top-alt:12.0pt;margin-right:21.0pt;margin-bottom:12.0pt;
margin-left:21.0pt;background:#F7F7F7'><font color="#404040" face="Courier New" size=2><span style='font-size:10.0pt;color:#404040'>I previously tested on a dial-up connection from outside network and VPN Client connected immediately.<o:p></o:p></span></font></pre><pre style='mso-margin-top-alt:12.0pt;margin-right:21.0pt;margin-bottom:12.0pt;
margin-left:21.0pt;background:#F7F7F7'><font color="#404040" face="Courier New" size=2><span style='font-size:10.0pt;color:#404040'>I used the Cisco .pcf file to populate the setup of the VPN Client software.<o:p></o:p></span></font></pre><pre style='mso-margin-top-alt:12.0pt;margin-right:21.0pt;margin-bottom:12.0pt;
margin-left:21.0pt;background:#F7F7F7'><font color="#404040" face="Courier New" size=2><span style='font-size:10.0pt;color:#404040'><o:p> </o:p></span></font></pre><pre style='mso-margin-top-alt:12.0pt;margin-right:21.0pt;margin-bottom:12.0pt;
margin-left:21.0pt;background:#F7F7F7'><font color="#404040" face="Courier New" size=2><span style='font-size:10.0pt;color:#404040'>To Reproduce:<o:p></o:p></span></font></pre><pre style='mso-margin-top-alt:12.0pt;margin-right:21.0pt;margin-bottom:12.0pt;
margin-left:21.0pt;background:#F7F7F7'><font color="#404040" face="Courier New" size=2><span style='font-size:10.0pt;color:#404040'>Hardware: PIX-501<st1:PersonName w:st="on">,</st1:PersonName> 16 MB RAM<st1:PersonName w:st="on">,</st1:PersonName> CPU Am5x86 133 MHz<o:p></o:p></span></font></pre><pre style='mso-margin-top-alt:12.0pt;margin-right:21.0pt;margin-bottom:12.0pt;
margin-left:21.0pt;background:#F7F7F7'><font color="#404040" face="Courier New" size=2><span style='font-size:10.0pt;color:#404040'>VPN Client Version = 2.1.5<o:p></o:p></span></font></pre><pre style='mso-margin-top-alt:12.0pt;margin-right:21.0pt;margin-bottom:12.0pt;
margin-left:21.0pt;background:#F7F7F7'><font color="#404040" face="Courier New" size=2><span style='font-size:10.0pt;color:#404040'>Windows OS Version = Windows 7<o:p></o:p></span></font></pre><pre style='mso-margin-top-alt:12.0pt;margin-right:21.0pt;margin-bottom:12.0pt;
margin-left:21.0pt;background:#F7F7F7'><font color="#404040" face="Courier New" size=2><span style='font-size:10.0pt;color:#404040'>Gateway Make/Model = Cisco PIX 501<o:p></o:p></span></font></pre><pre style='mso-margin-top-alt:12.0pt;margin-right:21.0pt;margin-bottom:12.0pt;
margin-left:21.0pt;background:#F7F7F7'><font color="#404040" face="Courier New" size=2><span style='font-size:10.0pt;color:#404040'>Gateway OS Version = Cisco PIX Firewall Version 6.3(5)<o:p></o:p></span></font></pre>
<p class=MsoNormal><font face=Arial size=2><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font face=Arial size=2><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font face=Arial size=2><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Best regards</span></font><span lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal><font face=Arial size=2><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Tracy Fazackerley</span></font><span lang=EN-US><o:p></o:p></span></p>
<div>
<p class=MsoNormal><font face="Times New Roman" size=3><span lang=EN-US style='font-size:12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><strong><b><font face=Arial size=2><span lang=EN-US style='font-size:10.0pt;font-family:Arial'>Technical Services Manager</span></font></b></strong><span lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal><font face=Arial size=2><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Thomson Environmental Systems<o:p></o:p></span></font></p>
<p class=MsoNormal><font face=Arial size=2><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font face=Arial size=2><span style='font-size:10.0pt;
font-family:Arial'><ns0:Street w:endInsAuthor="Tracyf" w:endInsDate="2010-06-10T15:55:00Z" w:insAuthor="Tracyf" w:insDate="2010-06-10T15:55:00Z"><ns0:address w:endInsAuthor="Tracyf" w:endInsDate="2010-06-10T15:55:00Z" w:insAuthor="Tracyf" w:insDate="2010-06-10T15:55:00Z">3/65 Captain Cook Dr</ns0:address></ns0:Street><st1:PersonName w:st="on">,</st1:PersonName> Caringbah NSW 2229<o:p></o:p></span></font></p>
<p class=MsoNormal><font face=Arial size=2><span style='font-size:10.0pt;
font-family:Arial'><ns0:address w:endInsAuthor="Tracyf" w:endInsDate="2010-06-10T15:55:00Z" w:insAuthor="Tracyf" w:insDate="2010-06-10T15:55:00Z"><ns0:Street w:endInsAuthor="Tracyf" w:endInsDate="2010-06-10T15:55:00Z" w:insAuthor="Tracyf" w:insDate="2010-06-10T15:55:00Z">PO Box</ns0:Street> 2233</ns0:address><st1:PersonName w:st="on">,</st1:PersonName> Taren Point NSW 2229 <o:p></o:p></span></font></p>
<p class=MsoNormal><font face=Arial size=2><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Phone: + 61 2 9526 8199 <o:p></o:p></span></font></p>
<p class=MsoNormal><font face=Arial size=2><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Fax: + 61 2 9526 8299<o:p></o:p></span></font></p>
<p class=MsoNormal><font face=Arial size=2><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Mob: + 61 405 315282</span></font><span lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal><font face=Arial size=2><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Web: <a href="http://www.thomsongroup.com.au" title="http://www.thomsongroup.com.au/">www.thomsongroup.com.au</a></span></font><span lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal><font face="Times New Roman" size=3><span lang=EN-US style='font-size:12.0pt'> </span></font><span lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal><font face=Arial size=2><span style='font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
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