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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple style='tab-interval:.5in'><div class=WordSection1><p class=MsoNormal>Hi all,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>VPN Client: <span class=SpellE>ShrewSoft</span> 2.1.7 and 2.2 Alpha 9.<o:p></o:p></p><p class=MsoNormal>Windows: 7 64bit and Vista 64bit<o:p></o:p></p><p class=MsoNormal>Gateway: Juniper SSG5<o:p></o:p></p><p class=MsoNormal>Gateway Hardware Version: 710(0)<o:p></o:p></p><p class=MsoNormal>Gateway Firmware Version: 6.3.0r5.0 (also tried firmware 6.0 with same issue).<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Five people in different locations, have been able to duplicate this problem, with the <span class=SpellE>ShrewSoft</span> 2.1.7 and 2.2 Alpha 9 clients.<o:p></o:p></p><p class=MsoNormal><br>However when we use NCP Client or Green Bow VPN Client, we do not have this issue and everything seems fine. So this points to either a configuration issue with <span class=SpellE>ShrewSoft</span> or a bug. I hope someone can help?<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>We can connect to the Juniper with <span class=SpellE>ShrewSoft</span> and also connect to our network file servers, and perform short tasks such as copy small files up/down or use remote desktop.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>However, when we try to use Windows Explorer to connect to a Linux/Samba (v3.1) file server (<span class=SpellE>ie</span>: <a href="file:///\\192.168.66.1\printfileserver">\\192.168.66.1\printfileserver</a>) and copy a folder with a large number of files (100mb or more) – by dragging and dropping from the server to the desktop – it seems that Windows thinks the connection to the server is lost – although the tunnel itself in <span class=SpellE>ShrewSoft</span> doesn’t show that it disconnected. But the log file seem to show a “halt” command around the same time the issue is probably happening.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>See attached:<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Windows-preparing-copy.jpg = the beginning of the file copy – things going normal so far<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Windows-copy-start.jpg = after windows is finished preparing (I believe figuring out how much and what it’s going to copy) – it then tries to start the copy – but never seems to start<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Windows-failure.jpg = a short time after the windows-copy-start above, windows will display a failure. It’s at this point that <span class=SpellE>shrewsoft</span> perhaps is getting the halt.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>The Shrew trace and other log/dump files are attached. 1.1.1.1 is a changed IP address but represents our internal IP address of the Juniper router.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>These particular logs were when connecting via ATT and my cell phone. However we’ve had these issues remotely from homes on Comcast and Optimum cable modems.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I’ve been told by our Juniper tech rep that our internal servers are sending a RST (reset) although I don’t see that in any of the logs I’m looking at.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>But we don’t experience these odd issues when using the NCP client or Green Bow. But I’d rather not license every single one of our users.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Any suggestions, please let me know.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Thank you!<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black;mso-no-proof:yes'>-- <br></span><b><span style='font-size:7.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:#70A497;mso-no-proof:yes'>Darren L. Nye</span></b><span style='font-size:12.0pt;font-family:"Times New Roman","serif";mso-fareast-font-family:"Times New Roman";mso-no-proof:yes'><br></span><span style='font-size:7.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black;mso-no-proof:yes'>Director of Interactive & I.T.<br><b>JK Design</b><br>465 Amwell Road<br>Hillsborough, NJ 08844<br>P: 908 428 4700 Ext.12<br>F: 908 428 4701<br>E: </span><a href="mailto:darrenn@jkdesign.com"><span style='font-size:7.5pt;mso-bidi-font-size:11.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:blue;mso-no-proof:yes'>darrenn@jkdesign.com</span></a><span style='font-size:7.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black;mso-no-proof:yes'><br></span><a href="http://www.jkdesign.com"><span style='font-size:7.5pt;mso-bidi-font-size:11.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:blue;mso-no-proof:yes'>www.jkdesign.com</span></a><span style='font-size:7.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black;mso-no-proof:yes'><br style='mso-special-character:line-break'><![if !supportLineBreakNewLine]><br style='mso-special-character:line-break'><![endif]></span><span style='mso-fareast-font-family:"Times New Roman";mso-no-proof:yes'><o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>