<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 12 (filtered medium)"><style><!--
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</o:shapelayout></xml><![endif]--></head><body lang=EN-GB link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>Hi<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I’m looking for some help please.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Firstly can I say that I have Shrew Soft (2.1.7) VPN Client working successfully on a Samsung Netbook running Windows 7 Professional 32 bit with a Vodafone USB dongle to my Draytek 2920Vn router.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>The problem I have is with a Dell XPS M1330 running Windows 7 Ultimate 64 bit with a Dell 5520 Wireless Broadband adapter (again connecting to Vodafone), although I use the same configuration as the Samsung Netbook I cannot get a connection.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>On investigation I have found that the Dell 5520 Broadband adapter does not have the Shrew Soft Lightweight Filter service associated with it when looking in the adapter’s ‘networking’ tab; however both the Ethernet adapter and the WLAN adapter show this service as being present.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I have tried to add the service by browsing to the relevant Shrew Soft ‘inf’ file, but whilst it shows as available to add it does not actually add and does not return any errors.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I have tried both VPN client 2.1.7 and 2.2.0 beta 1 with no success.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Any advice would be gratefully received, please let me know if you require any further details.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Regards<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Andrew Keys<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Cooper Keys Limited<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Mobile: 07771 901232<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Fax: 08700 558145<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Email: <a href="mailto:akeys@cooperkeys.demon.co.uk"><span style='color:blue'>akeys@cooperkeys.demon.co.uk</span></a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Web: <a href="http://www.cooperkeys.com"><span style='color:blue'>www.cooperkeys.com</span></a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>LinkedIn: <a href="http://www.linkedin.com/in/andrewkeys"><span style='color:blue'>www.linkedin.com/in/andrewkeys</span></a><o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>