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<br>From: mvcsupport@live.de<br>To: mgrooms@shrew.net<br>Subject: RE: [vpn-help] Tunnel enabled but no traffic possible<br>Date: Tue, 17 May 2011 16:51:11 +0200<br><br>
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> Date: Mon, 16 May 2011 13:00:15 -0500<br>> From: mgrooms@shrew.net<br>> To: Support@mvc.de<br>> CC: mvcsupport@live.de; vpn-help@lists.shrew.net<br>> Subject: Re: [vpn-help] Tunnel enabled but no traffic possible<br>> <br>> On 5/12/2011 3:08 AM, MVC Mobile VideoCommunication GmbH wrote:<br>> > Hello,<br>> ><br>> > my Problem is:<br>> > Sometimes i have the problem that the tunnel are not enabled and<br>> > "bringing up tunnel" times out.<br>> ><br>> > But more often he says "Tunnel enabled" but there is no traffic possible<br>> > after he says "tunnel enabled". No Ping, No Network Shares, No Websites.<br>> ><br>> > Function does the tunnel never.<br>> ><br>> > Because of http://www.shrew.net/support/ticket/6 i had disabled the<br>> > Shrew Soft DNS Proxy Service.<br>> ><br>> > To Reproduce:<br>> > Use a Apple MacBook Air with Parallels, Windows 7 and ShrewSoft VPN Client.<br>> > At Windows 7 start the ShrewSoft VPN Client and try to connect.<br>> ><br>> > VPN Client Version: 2.1.5<br>> > Mac OS X Version: 10.6.7<br>> > Parallels Desktop für Mac Version: 6 Build 6.0.11994<br>> > Windows OS Version: Windows 7 Enterprise with Service Pack 1 and<br>> > Security Updates<br>> > Gateway Make/Model: Juniper SSG5-Serial<br>> > Gateway Hardware Version: 710(0)<br>> > Gateway OS Version: 6.1.0r3.0 (Firewall+VPN)<br>> ><br>> > I can also send you logfiles, if you tell me a email adress to which I<br>> > can send the log files separately.<br>> ><br>> <br>> Does MAC OSX have a firewall enabled? Has the VM gone through a suspend <br>> / resume when the connection fails? If so, does starting and stopping <br>> the Shrew Soft services under computer management seem to help?<br>> <br>> -Matthew<br>> _______________________________________________<br>> vpn-help mailing list<br>> vpn-help@lists.shrew.net<br>> http://lists.shrew.net/mailman/listinfo/vpn-help<br><br>Hello Matthew,<br><br>the MAC OSX firewall is disabled.<br>I am not sure but i recognized that when i have the problem that bringing up the tunnel times out,<br>then a restart of the virtuell Windows 7 does help. Does help means bringing up the tunnel works but no traffic is possible :-(<br><br>Regards and thanks for your help<br><br><br> </body>
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