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<meta http-equiv="Content-Type" content="text/html; charset=us-ascii"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="font-size: 14px; line-height: 14px; font-family: Times; "><div><span class="Apple-style-span" style="font-size: 14px; line-height: 14px; font-family: Times; ">Problem:</span></div><div><span class="Apple-style-span" style="font-size: 14px; line-height: 14px; font-family: Times; ">When starting connection get network unavailable message.</span></div><div><span class="Apple-style-span" style="font-size: 14px; line-height: 14px; font-family: Times; ">Windows Device Manager show unknown device and filter not installed</span></div><div><span class="Apple-style-span" style="font-size: 14px; line-height: 14px; font-family: Times; ">Attempt to update driver on unknown device to filter driver results in Windows Error Report entry below:</span></div><div><span class="Apple-style-span" style="font-size: 14px; line-height: 14px; font-family: Times; ">Number of filters was changed in the registry to 20 </span></div><div><span class="Apple-style-span" style="font-size: 14px; line-height: 14px; font-family: Times; "><br></span></div><div><span class="Apple-style-span" style="font-size: 14px; line-height: 14px; font-family: Times; "><br></span></div>Version=1 </span><div><span class="Apple-style-span" style="font-size: 14px; line-height: 14px; font-family: Times; "> EventType=PnPDriverInstallError </span></div><div><span class="Apple-style-span" style="font-size: 14px; line-height: 14px; font-family: Times; "> EventTime=129638572650381168 </span></div><div><span class="Apple-style-span" style="font-size: 14px; line-height: 14px; font-family: Times; "> Consent=1 </span></div><div><span class="Apple-style-span" style="font-size: 14px; line-height: 14px; font-family: Times; "> ReportIdentifier=8dabc608-fd8b-11e0-823b-00247e6ea3c9 </span></div><div><span class="Apple-style-span" style="font-size: 14px; line-height: 14px; font-family: Times; "> Response.type=4
Sig[0].Name=Architecture
Sig[0].Value=x64 </span></div><div><span class="Apple-style-span" style="font-size: 14px; line-height: 14px; font-family: Times; "> Sig[1].Name=Win32 error
Sig[1].Value=0000001F</span></div><div><span class="Apple-style-span" style="font-family: Times; font-size: 14px; line-height: 14px; "> Sig[2].Name=Inf name
Sig[2].Value=vfilter.inf </span></div><div><span class="Apple-style-span" style="font-size: 14px; line-height: 14px; font-family: Times; "> Sig[3].Name=Driver Package hash
Sig[3].Value=97b870b75063b4927aec067dc968034a6b5b3163 </span></div><div><span class="Apple-style-span" style="font-size: 14px; line-height: 14px; font-family: Times; "> Sig[4].Name=DDInstall section name
Sig[4].Value=vflt.ndi </span></div><div><span class="Apple-style-span" style="font-size: 14px; line-height: 14px; font-family: Times; "> DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7600.2.0.0.256.48 </span></div><div><span class="Apple-style-span" style="font-size: 14px; line-height: 14px; font-family: Times; "> DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
FriendlyEventName=Could not install driver software for device </span></div><div><span class="Apple-style-span" style="font-size: 14px; line-height: 14px; font-family: Times; "> ConsentKey=PnPDriverInstallError </span></div><div><span class="Apple-style-span" style="font-size: 14px; line-height: 14px; font-family: Times; "> AppName=Driver software installation </span></div><div><span class="Apple-style-span" style="font-size: 14px; line-height: 14px; font-family: Times; "> AppPath=C:\Windows\System32\rundll32.exe </span></div><div><span class="Apple-style-span" style="font-size: 14px; line-height: 14px; font-family: Times; "> ReportDescription=Windows encountered a problem while installing device drivers for your PCI Simple Communications Controller
</span></div><div><span class="Apple-style-span" style="font-size: 14px; line-height: 14px; font-family: Times; "><br></span></div><div><span class="Apple-style-span" style="font-size: 14px; line-height: 14px; font-family: Times; "><br></span></div><div><span class="Apple-style-span" style="font-size: 14px; line-height: 14px; font-family: Times; "><br></span></div><div><span class="Apple-style-span" style="font-size: 14px; line-height: 14px; font-family: Times; "><span class="Apple-style-span" style="border-collapse: collapse; color: rgb(64, 64, 64); font-family: arial, verdana, helvetica, sans-serif; font-size: 13px; line-height: normal; "><pre class="wiki" style="margin-top: 1em; margin-right: 1.75em; margin-bottom: 1em; margin-left: 1.75em; padding-top: 0.25em; padding-right: 0.25em; padding-bottom: 0.25em; padding-left: 0.25em; background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: rgb(247, 247, 247); border-top-width: 1px; border-right-width: 1px; border-bottom-width: 1px; border-left-width: 1px; border-top-style: solid; border-right-style: solid; border-bottom-style: solid; border-left-style: solid; border-top-color: rgb(215, 215, 215); border-right-color: rgb(215, 215, 215); border-bottom-color: rgb(215, 215, 215); border-left-color: rgb(215, 215, 215); overflow-x: auto; overflow-y: auto; background-position: initial initial; background-repeat: initial initial; ">VPN Client Version = 2.2.0 B2
Windows OS Version = Windows7
Gateway Make/Model = Astaro 120
Gateway OS Version = 8.202</pre></span><div><br></div></span></div></body></html>