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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Hi,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>We have a user that has a laptop with Windows 7 Professional
on it. <span style='mso-spacerun:yes'> </span>They have the Shrew VPN
Client 2.17.<span style='mso-spacerun:yes'> </span>The VPN gateway that
they are connecting to is an Adtran Netvanta 3430 firewall. <span
style='mso-spacerun:yes'> </span>The connection works sometimes and other
times it doesn’t.<span style='mso-spacerun:yes'> </span>When it
fails, it states that the tunnel is enabled, but you cannot pass traffic. <span
style='mso-spacerun:yes'> </span>On the Netvanta side, it states that IKE
is up, but IPSEC is down.<span style='mso-spacerun:yes'> </span>The last
time we had issues with it, we tried to connect with a different windows 7 PC
and it connected. <span style='mso-spacerun:yes'> </span>Then we booted up
in safe mode with the original PC that failed the first time.<span
style='mso-spacerun:yes'> </span>It was unable to connect when it was in
safe mode, but when we took it out of safe mode, it could connect. <span
style='mso-spacerun:yes'> </span>Any ideas?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Thanks,<br>
Jack<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoAutoSig><font size=3 color=blue face="Times New Roman"><span
style='font-size:12.0pt;color:blue;mso-no-proof:yes'>Jack Rizk<o:p></o:p></span></font></p>
<p class=MsoAutoSig><font size=3 face="Times New Roman"><span style='font-size:
12.0pt;mso-no-proof:yes'>Network Engineer<o:p></o:p></span></font></p>
<p class=MsoAutoSig><font size=3 face="Times New Roman"><span style='font-size:
12.0pt;mso-no-proof:yes'>Hayes and Associates<o:p></o:p></span></font></p>
<p class=MsoAutoSig><font size=3 face="Times New Roman"><span style='font-size:
12.0pt;mso-no-proof:yes'>336-969-1871 x108<o:p></o:p></span></font></p>
<p class=MsoAutoSig><font size=3 color=blue face="Times New Roman"><span
style='font-size:12.0pt;color:blue;mso-no-proof:yes'>jrizk@hayesandassociates.com<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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