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</o:shapelayout></xml><![endif]--></head><body lang=DE link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>Hello all,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span lang=EN-US>We have a Problem concerning Shrew soft VPN Client running on Windows 2008 Server SP1.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>Setting:<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>Virtual Windows Server 2008 R2 Standard Service Pack 1 running on VMware ESX Server.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Our Firewall allows Traffic (Port 500, 4500) from/to this Server<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Shrew Soft VPN Client (Version 2.1.7) was delivered from customer including several Profiles.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Shrew Soft VPN Client was installed without Error messages on that server.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Profiles from Customer had been imported without error.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Starting the client leads to the following messages<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:8.5pt;font-family:"MS Sans Serif";color:maroon'>config loaded for site 'Atos3-TSK'<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:8.5pt;font-family:"MS Sans Serif";color:maroon'>configuring client settings ...<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:8.5pt;font-family:"MS Sans Serif";color:maroon'>attached to key daemon ...<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:8.5pt;font-family:"MS Sans Serif";color:maroon'>peer configured<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:8.5pt;font-family:"MS Sans Serif";color:maroon'>iskamp proposal configured<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:8.5pt;font-family:"MS Sans Serif";color:maroon'>esp proposal configured<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:8.5pt;font-family:"MS Sans Serif";color:maroon'>client configured<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:8.5pt;font-family:"MS Sans Serif";color:maroon'>local id configured<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:8.5pt;font-family:"MS Sans Serif";color:maroon'>pre-shared key configured<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:8.5pt;font-family:"MS Sans Serif";color:maroon'>bringing up tunnel ...<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:8.5pt;font-family:"MS Sans Serif"'>negotiation timout occurred<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:8.5pt;font-family:"MS Sans Serif";color:black'>tunnel disabled<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-US style='font-size:8.5pt;font-family:"MS Sans Serif";color:black'>detached from key daemon ...<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>The client does not work reporting: “negotiation timeout” <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>We sniffed the packages send from (received by) the server and noticed, that the client sends packages for IKE Phase1to the customers Firewall and the customers Firewall answers, but…<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US> It seems that the client could not catch the packages send from customers firewall, because it sends the first request several times…<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>We Installed the client on several laptops running XP or WIN 7 and the client works properly (each test machine has been connected to the internet using the wireless LAN Adapter).<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Additionally the Client works properly when it was installed on a virtual Win 2008 Server running with VMware Player on a WIN 7 Machine.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>My question is: <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Why is it not possible for Shrew Soft VPN Client to establish the VPN Tunnel ?<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Thanks in advance for help and <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Best regards<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='text-autospace:none'><span style='mso-fareast-language:DE'><img width=160 height=4 id="Bild_x0020_1" src="cid:image001.png@01CD9CB1.1AD714A0"></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-language:DE'><o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><b><span lang=EN-US style='font-size:9.0pt;font-family:"Verdana","sans-serif";mso-fareast-language:DE'>Martin Angst<o:p></o:p></span></b></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-GB style='font-size:8.0pt;font-family:"Verdana","sans-serif";mso-fareast-language:DE'>Consulting & System Integration<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span lang=EN-GB style='font-size:8.0pt;font-family:"Verdana","sans-serif";mso-fareast-language:DE'>Sector Energy & Services<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";mso-fareast-language:DE'>Telefon +49 (0) 221 8299 263<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";mso-fareast-language:DE'>Mobile: +49 (0) 157 7253 2680<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";mso-fareast-language:DE'>Fax: +49 (0) 221 8299 777<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";mso-fareast-language:DE'>pers. Fax: +49 (0) 221 8299 9263<span style='color:blue'><o:p></o:p></span></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";mso-fareast-language:DE'>Martin.Angst@atos.net<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";mso-fareast-language:DE'>Atos Information Technology GmbH<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";mso-fareast-language:DE'>Franz Geuer Straße 10<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";mso-fareast-language:DE'>50823 Köln<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";mso-fareast-language:DE'>www.atos.net<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='mso-fareast-language:DE'><img width=128 height=37 id="Bild_x0020_2" src="cid:image002.jpg@01CD9CB1.1AD714A0"></span><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";mso-fareast-language:DE'><o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";mso-fareast-language:DE'><o:p> </o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div><font face="monospace">__________________________________________________________________________________________________________________________________________<br>
Atos Information Technology GmbH, Luxemburger Strasse 3, D-45131 Essen, Postfach 100 123, D-45001 Essen<br>
Telefon: +49 201 4305 0, Fax: +49 201 4305 689095, www.de.atos.net<br>
ING Bank AG, Frankfurt/Main: Konto 001 014 0937, BLZ 500 210 00, Swift / BIC INGBDEFF, IBAN DE74 5002 1000 0010 1409 37<br>
Geschäftsführer: Winfried Holz, Vorsitzender des Aufsichtsrats: Peter Hollfelder, Handelsregister Essen HRB 19354, Ust.-ID.-Nr.: DE147861238<br>
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