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</v:background></xml><![endif]--><div class=WordSection1><p class=MsoNormal>Dear Sir<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Model Zyxel P661HNU-F1 Wireless VPN Router<o:p></o:p></p><p class=MsoNormal>Shrew VPN Client Version 2.2.0 (Just Upgraded)<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I having major issue with this model of VPN Router. I have upgraded the Firmware to V3.10(TSX.11) the unit is in place and working both LAN / Wireless PC are attached and mobile phone which I can ping to without any issue. I NAT port forward setup for VNC which work and I have remote access to the router. Everything seem to working just the same as the older model P661HW-D1 / D2, until I come to the following:-<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoListParagraph style='margin-left:54.0pt;text-indent:-36.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='mso-list:Ignore'>(1)<span style='font:7.0pt "Times New Roman"'>          </span></span><![endif]>Shrew VPN Client Connection cannot connect as RoadWarrior or if I setup Net-to-Net but it work fine if I connect to the older model. I have followed all instruction on your router and on the client software, so could do with a little help on this one not just being told to get your own software, you router should work with any VPN client software.<o:p></o:p></p><p class=MsoListParagraph style='margin-left:54.0pt'><o:p> </o:p></p><p class=MsoNormal>I can forward all the setting from both Router and client if that would help.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Regards<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-language:EN-GB'>Nigel H Crosby<br>Network Support Eng.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-language:EN-GB'><br></span><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif";mso-fareast-language:EN-GB'>Xircom System Limited</span></b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-language:EN-GB'><br>The Dug Out<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-language:EN-GB'>31 Tiverton Drive<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-language:EN-GB'>Harle Syke, Briercliffe<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-language:EN-GB'>Burnley, Lancashire<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-language:EN-GB'>BB10 2JT<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-language:EN-GB'> <br>Tel:   01282 422741<br>Fax:  01282 422741<br>Mob: 07974 709833<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-language:EN-GB'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-language:EN-GB'>UK Company Reg No. 4180936                          UK VAT No. 703 4440 72<br><br></span><i><span style='font-size:8.0pt;font-family:"Arial","sans-serif";mso-fareast-language:EN-GB'>Email Disclaimer<br><br>The information in this e-mail is confidential and may be legally privileged. If you are not the intended recipient, employee or agent<br>responsible for delivering the message to the intended recipient, the reading, using, copying, distribution or dissemination of the<o:p></o:p></span></i></p><p class=MsoNormal><i><span style='font-size:8.0pt;font-family:"Arial","sans-serif";mso-fareast-language:EN-GB'> information and/or the reliance on its contents is strictly prohibited. If you have received this e-mail and any attachments in error,<o:p></o:p></span></i></p><p class=MsoNormal><i><span style='font-size:8.0pt;font-family:"Arial","sans-serif";mso-fareast-language:EN-GB'>please return the original message and attachments to us using the reply facility on e-mail. Having returned the e-mail, please<o:p></o:p></span></i></p><p class=MsoNormal><i><span style='font-size:8.0pt;font-family:"Arial","sans-serif";mso-fareast-language:EN-GB'>delete it from your computer.<o:p></o:p></span></i></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-language:EN-GB'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-language:EN-GB'>Do You need to print this email? Be seen to be Green Don't Print it<o:p></o:p></span></b></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>