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<body class='hmmessage'><div dir='ltr'>I have tried looking around on the net and searching in various was for help with this. It is getting rather troublesome and hope to get some help.<div><br></div><div>Whenever I connect to one of our remote sites with Shrewsoft VPN after importing our Cisco profiles, they used to connect perfectly.</div><div><br></div><div>Recently, and more and more often, we have had some major issues though.</div><div><br></div><div>1: The client will show as "connected" and "tunnel enabled", however there is ZERO TRAFFIC. No ping, nothing.</div><div><br></div><div>2: Setting a static IP in the connection settings helps somewhat, but then ONLY the last user account from the last machine that connected EVER gets traffic. Everyone else has the above problem.</div><div><br></div><div>3: Even when the working client is fully disconnected and logged off, there is no traffic, even though it displays as "tunnel enabled".</div><div><br></div><div><br></div><div>No changes in our config have occurred, it just stopped working.</div><div><br></div><div>Now only one machine with one user account can connect, and it occasionally stops working there as well.</div><div><br></div><div>When this occurs, setting a new static IP address fixes it.</div><div><br></div><div><br></div><div>We are now running out of IP addresses to re-assign to the profile, and once that occurs our remote sites will be completely inaccessible. They are hundreds of kilometres away and fielded by non-technical staff who cannot be relied upon to reboot the routers (which seems to fix the issue).</div><div><br></div><div>The routers are top of the line cisco 8xx series, and all the sites have the same router.</div><div><br></div><div>Please, we are in desparate need of help.</div> </div></body>
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