<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 15 (filtered medium)"><style><!--
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</o:shapelayout></xml><![endif]--></head><body lang=EN-CA link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal>I cannot seem to reliably connect to the VPN. I can get connected once then the connection may drop out and I cannot connect again. I have two computers in the house and I get the problem on one but not the other. Then I get it on the other. Then both. The symptoms are bot the same. Initially a connection can be established then it drops out then the connection dialogue times out when trying to open the tunnel. I restart the computers and it does not fix the problem. As an experiment I rebooted the router and the modem and got connected. For my work I need a much higher degree of predictability and reliability. Any suggestions?<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='color:#1F497D;mso-fareast-language:EN-CA'>David Wills, P. Eng.</span><span style='color:#1F497D;mso-fareast-language:EN-CA'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#1F497D;mso-fareast-language:EN-CA'>13 Sydenham St</span><span style='color:#1F497D;mso-fareast-language:EN-CA'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#1F497D;mso-fareast-language:EN-CA'>Kingston ON K7L 3G8</span><span style='color:#1F497D;mso-fareast-language:EN-CA'><o:p></o:p></span></p><p class=MsoNormal style='text-align:justify'><span style='color:#1F497D;mso-fareast-language:EN-CA'><a href="mailto:david.wills@primus.ca"><b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>david.wills@primus.ca</span></b></a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#1F497D;mso-fareast-language:EN-CA'>Office: 613-547-9767</span><span style='color:#1F497D;mso-fareast-language:EN-CA'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#1F497D;mso-fareast-language:EN-CA'>Mobile: 613-893-2593</span><span style='color:#1F497D;mso-fareast-language:EN-CA'><o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>