<p dir="ltr">Hello Andrew,</p>
<p dir="ltr">the solution is quite simple. Just enter the user password, directly followed by the Entrust token number, into the Password field in the client.</p>
<p dir="ltr">Example: User password is 8888, Entrust token number is 123456789. You enter 8888123456789 into the password field.</p>
<p dir="ltr">Kind regards,</p>
<p dir="ltr">Gerd </p>
<div class="gmail_quote">Am 31.10.2013 15:27 schrieb "McCormack, Andrew (AMCCORMA)" <<a href="mailto:AMCCORMA@arinc.com">AMCCORMA@arinc.com</a>>:<br type="attribution"><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div lang="EN-US" link="blue" vlink="purple"><div><p class="MsoNormal"><span style="font-family:"Arial","sans-serif"">Anyone know what I can try?<u></u><u></u></span></p><p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#1f497d"><u></u> <u></u></span></p>
<div><div style="border:none;border-top:solid #b5c4df 1.0pt;padding:3.0pt 0in 0in 0in"><p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> McCormack, Andrew (AMCCORMA) <br>
<b>Sent:</b> Wednesday, October 30, 2013 1:41 PM<br><b>To:</b> '<a href="mailto:vpn-help@lists.shrew.net" target="_blank">vpn-help@lists.shrew.net</a>'<br><b>Subject:</b> Authentication Entrust<u></u><u></u></span></p>
</div></div><p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif"">Authentication:   user has a password, follow by the entrust token.<u></u><u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;font-family:"Arial","sans-serif""><u></u> <u></u></span></p><p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;font-family:"Arial","sans-serif"">Version: Shrew Soft VPN Client 2.2.2-release, Windows 7 Professional x64<u></u><u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;font-family:"Arial","sans-serif""><u></u> <u></u></span></p><p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;font-family:"Arial","sans-serif"">The VPN Access manager prompts for a username and password.  It does not prompt for the token password.  It displays the message access denied.  <u></u><u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;font-family:"Arial","sans-serif""><u></u> <u></u></span></p><p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;font-family:"Arial","sans-serif"">How can I change the software to allow for a password and then followed by a token?<u></u><u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;font-family:"Arial","sans-serif""><u></u> <u></u></span></p><p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;font-family:"Arial","sans-serif"">Thanks<u></u><u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;font-family:"Arial","sans-serif""><u></u> <u></u></span></p></div></div><br>_______________________________________________<br>

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