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<div class="WordSection1">
<p class="MsoNormal">Dear ShrewSoft Support Team,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">After installing the VPN Access Manager (Ver.2.2.2) the Services:<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-18.0pt;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">        
</span></span></span><![endif]>ShrewSoft DNS Proxy Deamon<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-18.0pt;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">        
</span></span></span><![endif]>ShrewSoft IKE Deamon<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-18.0pt;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">        
</span></span></span><![endif]>ShrewSoft IPSEC Deamon<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">fails to start with the error message „193: 0xc1“<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We use the VPN on Windows 7 Enterprise Edition.<o:p></o:p></p>
<p class="MsoNormal">Re-install VPN Access Manager with deleting folders and registry keys and rebooting unhelped.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">With best regards<o:p></o:p></p>
<div class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif";mso-fareast-language:DE">
<hr size="1" width="500" style="width:375.0pt" noshade="" style="color:#A0A0A0" align="left">
</span></div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="500" style="width:375.0pt">
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<p class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-size:9.0pt;font-family:"Verdana","sans-serif";color:#505050;mso-fareast-language:DE">Rayk Reime</span></b><span style="font-size:12.0pt;font-family:"Times New Roman","serif";mso-fareast-language:DE"><br>
</span><span style="font-size:9.0pt;font-family:"Verdana","sans-serif";color:#505050;mso-fareast-language:DE">System Management Infrastruktur und Field Service</span><span style="font-size:12.0pt;font-family:"Times New Roman","serif";mso-fareast-language:DE"><o:p></o:p></span></p>
</td>
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<p class="MsoNormal" align="right" style="text-align:right"><span style="font-size:12.0pt;font-family:"Times New Roman","serif";mso-fareast-language:DE"><img width="100" height="43" id="_x0000_i1027" src="cid:image001.jpg@01CF5A20.A3B22C50"></span><span style="font-size:12.0pt;font-family:"Times New Roman","serif";mso-fareast-language:DE"><o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:9.0pt;font-family:"Verdana","sans-serif";color:#505050;mso-fareast-language:DE">EUROGATE GmbH & Co. KGaA, KG<br>
IT Services<br>
Kurt-Eckelmann-Str. 1<br>
21129 Hamburg</span><span style="font-size:12.0pt;font-family:"Times New Roman","serif";mso-fareast-language:DE"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Verdana","sans-serif";color:#505050;mso-fareast-language:DE">Tel.  <o:p></o:p></span></p>
</td>
<td style="padding:0cm 0cm 0cm 0cm">
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Verdana","sans-serif";color:#505050;mso-fareast-language:DE">+49 40 7405-4020<o:p></o:p></span></p>
</td>
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<tr>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Verdana","sans-serif";color:#505050;mso-fareast-language:DE">Mobil  <o:p></o:p></span></p>
</td>
<td style="padding:0cm 0cm 0cm 0cm">
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Verdana","sans-serif";color:#505050;mso-fareast-language:DE">+49 175 5012025<o:p></o:p></span></p>
</td>
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</tbody>
</table>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif";mso-fareast-language:DE"><br>
</span><span style="font-size:9.0pt;font-family:"Verdana","sans-serif";color:#505050;mso-fareast-language:DE"><a href="mailto:Rayk.Reime@eurogate.eu"><span style="color:blue">Rayk.Reime@eurogate.eu</span></a><br>
<a href="http://www.eurogate.eu"><span style="color:blue">www.eurogate.eu</span></a><br>
</span><span style="font-size:12.0pt;font-family:"Times New Roman","serif";mso-fareast-language:DE"><br>
</span><span style="font-size:6.5pt;font-family:"Verdana","sans-serif";color:#505050;mso-fareast-language:DE">EUROGATE GmbH & Co. KGaA, KG<br>
vertreten durch die EUROGATE Geschäftsführungs-GmbH & Co. KGaA (HRB 18878), vertreten durch die EUROGATE Beteiligungs-GmbH (HRB 18742), vertreten durch die Geschäftsführer Thomas Eckelmann (Vorsitzender), Emanuel Schiffer (Vorsitzender), Andreas Bergemann,
 Marcel Egger. Sitz Bremen. Es gilt deutsches Recht. Gerichtsstand ist Bremen.<br>
Eingetragen im Handelsregister: Amtsgericht Bremen Nr. A 21968<br>
Geschäftsführer: Thomas Eckelmann (Vorsitzender), Emanuel Schiffer (Vorsitzender), Andreas Bergemann, Marcel Egger<br>
Vorsitzender des Aufsichtsrats: Max M. Warburg<br>
<br>
Sitz der Gesellschaft: Präsident-Kennedy-Platz 1A, D-28203 Bremen<br>
<br>
Confidentiality Notice: The information in this document may be confidential. It is intended only for the use of the named recipient. If you are not the intended recipient, please notify us immediately and then delete this document. Do not disclose the contents
 of this document to any other person, nor take any copies. Violation of this notice may be unlawful.<br>
<br>
</span><span style="font-size:6.5pt;font-family:"Verdana","sans-serif";color:#505050;mso-fareast-language:DE"><img border="0" width="20" height="21" id="_x0000_i1026" src="cid:image002.gif@01CF5A20.A3B22C50"></span><span style="font-size:6.5pt;font-family:"Verdana","sans-serif";color:#505050;mso-fareast-language:DE">Bitte
 denken Sie an die Umwelt. Muss diese Nachricht ausgedruckt werden?</span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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