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</o:shapelayout></xml><![endif]--></head><body lang=FR-BE link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span lang=EN-US>Hello,<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>ShrewSoft Standard worked fine on my Windows 8 PC. After upgrading to Windows 8.1, I couldn't use ShrewSoft anymore (see error message below).<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><img width=171 height=172 id="Image_x0020_4" src="cid:image003.jpg@01CF7447.9AE1E7F0" alt="cid:image003.jpg@01CF7447.9AE1E7F0"><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>I uninstalled ShrewSoft and installed it again. <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>When installing I get an error message “InstallSelectedDriver failed, eror code =0x00000006”. This error appears when installing the network device.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>When looking via the Device manager of Windows and comparing with another Windows 8.1 PC where Shrewsoft is OK, I see that the Shrewsoft Virtual Adaptor is not installed on my PC.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>What should I do ??? Thank you.<o:p></o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=FR style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:black'>Jacques Van den broeck</span></b><span lang=FR style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#1F497D'><br></span><i><span lang=FR style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>Engineering and Information technologies</span></i><i><span lang=FR style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'><o:p></o:p></span></i></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=384 style='width:288.0pt'><tr style='height:42.55pt'><td width=42 valign=top style='width:31.45pt;padding:0cm 0cm 0cm 0cm;height:42.55pt'><p class=MsoNormal><span style='color:#1F497D'><img width=47 height=37 id="Image_x0020_1" src="cid:image002.jpg@01CF74C6.6D24AB20" alt=Logo-ToB-120329-Small></span><span style='color:#1F497D'><o:p></o:p></span></p></td><td width=161 valign=top style='width:121.0pt;padding:0cm 0cm 0cm 0cm;height:42.55pt'><p class=MsoNormal><span lang=EN-US style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:navy'> Thinking Outside the Box<br> av. des Campanules 44<br> B1170 Brussels - Belgium</span><span lang=EN-US style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:navy'><o:p></o:p></span></p></td><td width=61 valign=top style='width:45.55pt;padding:0cm 0cm 0cm 0cm;height:42.55pt'><p class=MsoNormal align=right style='text-align:right'><span lang=EN-US style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:navy'><br></span><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:navy'>Tel.: </span><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:navy'><o:p></o:p></span></p><p class=MsoNormal align=right style='text-align:right'><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:navy'>Mobile:</span><span style='font-size:12.0pt;color:navy'><o:p></o:p></span></p></td><td width=120 valign=top style='width:90.0pt;padding:0cm 0cm 0cm 0cm;height:42.55pt'><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:navy'><br>+32 (0)2 660 65 75</span><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:navy'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:navy'>+32 (0)475 251 786</span><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:navy'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;color:navy'><o:p> </o:p></span></p></td></tr></table></div><p class=MsoNormal><o:p> </o:p></p></div></body></html>