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</o:shapelayout></xml><![endif]--></head><body bgcolor=white lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:black'>Jason<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:black'>I have been having the exact same problem and no one has helped me yet! <o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:black'>I have also tried the following<o:p></o:p></span></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol;color:black'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-family:"Calibri","sans-serif";color:black'>I installed Shrewsoft on Windows XP, Vista and window 7 (both 32 and 64 bit editions).<o:p></o:p></span></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol;color:black'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-family:"Calibri","sans-serif";color:black'>I have re-installed Shrewsoft more time than I can count<o:p></o:p></span></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol;color:black'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-family:"Calibri","sans-serif";color:black'>I have stopped and restarted the Shrewsoft and ISPec services.<o:p></o:p></span></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol;color:black'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-family:"Calibri","sans-serif";color:black'>Tried it when no one else was on the remote or local networks (2:00 AM)<o:p></o:p></span></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol;color:black'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-family:"Calibri","sans-serif";color:black'>Connected the computer directly into the remote router (no switch or hub in between)<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:black'>None of this helps<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:black'>The only thing I have noticed is that the VPN router does not show the user logged in anymore which explains why all functionality disappears.<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:black'>I am using a Cisco SA540 router<span style='background:yellow;mso-highlight:yellow'>. What are you using?</span> <o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:black'>I assume the problem has something to do with Dead Peer detection or Keep Alive but I have no idea how to set this properly on either the router or in Shrewsoft. I have just kept the default settings.<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:black'>I would love to keep Shrewsoft since it is much easier and faster to connect than what Cisco provides. <o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:black'>But my users (and me) are complaining bitterly and if I can’t get this resolved soon I will have to give up on Shrewsoft.<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:black'>Corey<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> vpn-help [mailto:vpn-help-bounces@lists.shrew.net] <b>On Behalf Of </b>Jason Lewis<br><b>Sent:</b> Thursday, July 31, 2014 6:50 PM<br><b>To:</b> vpn-help@lists.shrew.net<br><b>Subject:</b> Re: [vpn-help] Connection dropping with Ubuntu 14.04<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p><span style='font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p><div><div class=MsoNormal align=center style='text-align:center;background:white'><span style='font-family:"Calibri","sans-serif";color:black'><hr size=2 width="98%" align=center></span></div><div id=divRplyFwdMsg><p class=MsoNormal style='background:white'><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'> Jason Lewis<br><b>Sent:</b> Thursday, July 31, 2014 5:21 PM<br><b>To:</b> <a href="mailto:vpn-help@lists.shrew.net">vpn-help@lists.shrew.net</a><br><b>Subject:</b> Connection dropping with Ubuntu 14.04</span><span style='font-family:"Calibri","sans-serif";color:black'> <o:p></o:p></span></p><div><p class=MsoNormal style='background:white'><span style='font-family:"Calibri","sans-serif";color:black'> <o:p></o:p></span></p></div></div><div><p style='background:white'><span style='font-family:"Calibri","sans-serif";color:black'>All,<o:p></o:p></span></p><p style='background:white'><span style='font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p><p style='background:white'><span style='font-family:"Calibri","sans-serif";color:black'>I recently compiled and installed Shrewsoft 2.2.1 on Ubuntu 14.04. It worked great at first, but recently I've had a problem where the connection will be made, then drop about 30 or so seconds later. I see these messages in iked.log after the drop:<o:p></o:p></span></p><p style='background:white'><span style='font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p><p style='background:white'><span style='font-family:"Calibri","sans-serif";color:black'>14/07/31 17:10:33 K! : unhandled pfkey message type EXPIRE ( 8 )<br>14/07/31 17:10:33 K! : recv UPDATE message failure ( errno = 3 )<br>14/07/31 17:11:01 K! : recv DELETE message failure ( errno = 3 )<o:p></o:p></span></p><p style='background:white'><span style='font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p><p style='background:white'><span style='font-family:"Calibri","sans-serif";color:black'>The VPN software stays connected, but the connection no longer works. Also, the first line is the error message I get when the connection quits working. The other two show up after I drop the connection<o:p></o:p></span></p><p style='background:white'><span style='font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p><p style='background:white'><span style='font-family:"Calibri","sans-serif";color:black'>Does anyone know what causes thankis and what can be done about it?<o:p></o:p></span></p><p style='background:white'><span style='font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p><p style='background:white'><span style='font-family:"Calibri","sans-serif";color:black'>Thank you.<o:p></o:p></span></p></div></div><p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:black'>All information in this email is subject to the <a href="https://www.2checkout.com/policies/confidentiality-statement">2Checkout confidentiality statement. </a><o:p></o:p></span></p></div></body></html>