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<p class="MsoNormal">Hello,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I've installed ShrewSoft VPN 2.2.2 on a fully patched Windows 8.1 tablet (Dell Venue Pro 11).<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The tablet utilizes the ShrewSoft VPN client to connect over a Verizon 4G LTE connection on an embedded Dell Wireless Gobi 5808e cellular data card.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Twice now in two days, when attempting to establish a VPN connection, I receive Failed to attach to key daemon. After some research, I found that this indicates that necessary services for the ShrewSoft VPN client are not running.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">As expected, I find that the ShrewSoft IKE Daemon and ShrewSoft IPSEC Daemon services are both stopped. Unfortunately, all attempts to start them result in error. I start an Administrator-elevated command prompt and attempt to perform
a net start "ShrewSoft IKE Daemon" and net start "ShrewSoft IPSEC Daemon." Both commands result in "The service is not responding to the control function." If I attempt to start the services via the Services MMC Snap-In, I receive "Windows could not start
the ShrewSoft IKE Daemon Service on Local Computer." "Error 1053: The service did not respond to the start or control request in a timely fashion."<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I have a total of two of these tablets, so I installed the ShrewSoft VPN 2.2.2 client on the second tablet. Unfortunately, it also developed the same issue, although I think it took two days of light use for the issue to appear.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">One thing that might be important is that it seems that the network adapter number of the Dell Wireless Gobi 5808e card changes periodically. It was Mobile Broadband #3 yesterday, and now Windows is calling it Mobile Broadband 16. I'm
not sure why this number is changing. All that is happening to the tablet is a shutdown and boot up.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Does anyone know what could be causing this?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks for any help you can provide.<o:p></o:p></p>
<p class="MsoNormal">Keith Fester<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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