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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Hello again,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Does anyone has any idea on what could be the root cause of the Error 0x80070005 with possible cause being “Access is denied” that happens during the installation?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Could it be due to registry access? file-system access? or both?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I am willing to go deeper into the investigation but before doing this I would like to know if anyone would have seen such error before?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Have a great day</span><span style='font-size:11.0pt;font-family:Wingdings;color:#1F497D'>J</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><div><p class=MsoNormal><u><span lang=FR-CA style='font-size:11.0pt;font-family:"Comic Sans MS";color:black'>Jean Lamontagne<br></span></u><b><span lang=FR-CA style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>Senior Software Consultant/</span></b><span lang=FR-CA style='font-size:10.0pt;font-family:"Comic Sans MS";color:black'><br></span><b><span lang=FR-CA style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>Consultant principal en logiciels</span></b><span lang=FR-CA style='font-size:10.0pt;font-family:"Comic Sans MS";color:black'><br></span><b><span lang=FR-CA style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>ObjeXpert Inc.</span></b><span lang=FR-CA style='font-size:10.0pt;font-family:"Comic Sans MS";color:black'><br></span><span lang=FR-CA style='font-size:10.0pt;font-family:"Courier New";color:black'>Home  : (514) 363-2820</span><span lang=FR-CA style='font-size:10.0pt;font-family:"Comic Sans MS";color:black'><br></span><span lang=FR-CA style='font-size:10.0pt;font-family:"Courier New";color:black'>Cell  : (514) 996-2471</span><span lang=FR-CA style='font-size:10.0pt;font-family:"Comic Sans MS";color:black'><br></span><span lang=FR-CA style='font-size:10.0pt;font-family:"Courier New";color:black'>MailTo: </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:blue'><a href="mailto:jlamontagne@objexpert.com"><span lang=FR-CA style='font-size:10.0pt;font-family:"Courier New";color:black'>jlamontagne@objexpert.com</span></a></span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> vpn-help [mailto:vpn-help-bounces@lists.shrew.net] <b>On Behalf Of </b>Jean Lamontagne (ObjeXpert)<br><b>Sent:</b> Saturday, December 27, 2014 6:31 PM<br><b>To:</b> alexis.lagoutte@gmail.com<br><b>Cc:</b> vpn-help@lists.shrew.net<br><b>Subject:</b> Re: [vpn-help] Failing to install the Shrew VPN Client 2.2.2 on Win8.1 64bits<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><b><u><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>NOTE</span></u></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>: This is the remake of a previous email that has been blocked because of its size due to my usage of screen captures. I have replaced the screen captures by the text they were containing.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Hello Alexis & al,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Alexis</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>, my previous email was answering your last question (please see below).<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>After manually cleaning-up any remaining traces from the previous installation attempt of the Shrew VPN Client 2.2.2 (i.e.: Registry, ProgramData, Program Files), I have ran again the “vpn-client-2.2.2-release.exe” and here are a few more detailed screen captures:<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>While running the installer, I am seeing the following error screen:<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal style='margin-left:.25in'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:red'>Error 0x80070005: Couldn’t install the network component.<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.25in'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:red'>Possible cause: Access is denied<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>… and then (as if everything went fine), I am getting the following completion dialog:<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal style='margin-left:.25in'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:red'>Shrew Soft VPN Client has been installed on your computer.<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.25in'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:red'>Click Finish to close this wizard.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>After the installation has been completed and after a reboot, I have captured the following screen that shows that NO virtual Network Adapter had been created:<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal style='margin-left:.25in'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:red'>NO virtual Network Adapter<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>… but, as per this other screen capture, the Schrew Soft filter had been installed:<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal style='margin-left:.25in'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:red'>Schrew Soft Lightweight Filter is installed to the existing Network Adpaters.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Then, when I uninstalled the Shrew VPN Client 2.2.2, I have captured the following error screen:<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal style='margin-left:.25in'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:red'>Error 0x80070005: Couldn’t apply the changes after uninstalling vflt.<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.25in'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:red'>Possible cause: Access is denied<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I hope the above screen captures will help to figure-out what is going wrong during the installation ….<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>PS: After all the above, I manually cleaned-up any remaining traces from this other installation attempt of the Shrew VPN Client 2.2.2 (i.e.: Registry, ProgramData, Program Files).<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I wish great holidays to all of you </span><span style='font-size:11.0pt;font-family:Wingdings;color:#1F497D'>J</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><div><p class=MsoNormal><u><span lang=FR-CA style='font-size:11.0pt;font-family:"Comic Sans MS";color:black'>Jean Lamontagne<br></span></u><b><span lang=FR-CA style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>Senior Software Consultant/</span></b><span lang=FR-CA style='font-size:10.0pt;font-family:"Comic Sans MS";color:black'><br></span><b><span lang=FR-CA style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>Consultant principal en logiciels</span></b><span lang=FR-CA style='font-size:10.0pt;font-family:"Comic Sans MS";color:black'><br></span><b><span lang=FR-CA style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>ObjeXpert Inc.</span></b><span lang=FR-CA style='font-size:10.0pt;font-family:"Comic Sans MS";color:black'><br></span><span style='font-size:10.0pt;font-family:"Courier New";color:black'>Home  : (514) 363-2820</span><span style='font-size:10.0pt;font-family:"Comic Sans MS";color:black'><br></span><span style='font-size:10.0pt;font-family:"Courier New";color:black'>Cell  : (514) 996-2471</span><span style='font-size:10.0pt;font-family:"Comic Sans MS";color:black'><br></span><span style='font-size:10.0pt;font-family:"Courier New";color:black'>MailTo: </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:blue'><a href="mailto:jlamontagne@objexpert.com"><span style='font-size:10.0pt;font-family:"Courier New";color:black'>jlamontagne@objexpert.com</span></a></span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Jean Lamontagne (ObjeXpert) [<a href="mailto:jlamontagne@objexpert.com">mailto:jlamontagne@objexpert.com</a>] <br><b>Sent:</b> Wednesday, December 24, 2014 12:02 PM<br><b>To:</b> 'alexis.lagoutte@gmail.com'<br><b>Cc:</b> 'vpn-help@lists.shrew.net'<br><b>Subject:</b> RE: [vpn-help] Failing to install the Shrew VPN Client 2.2.2 on Win8.1 64bits<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Bonjour Alexis,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Thanks very much for your very quick reply</span><span style='font-size:11.0pt;font-family:Wingdings;color:#1F497D'>J</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I was having the Cisco Systems VPN Client <b>5.0.07.0440</b> that has been finally removed after a long and painful saga … where, I have been forced to do a Windows 8.1 Update / Repair in order to successfully remove this client. Before that, I was unable to remove it. When I removed-it, right after the Windows 8.1 Update / Repair, I have done so without any kind of error or warnings. I can also confirm that the “DNE/Deterministic Network Enhancement” is NOT anymore listed into the Network Connection configurations.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Do you believe there would be some remaining traces somewhere that would prevent the Shrew VPN Client 2.2.2 to install correctly?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Have great holidays</span><span style='font-size:11.0pt;font-family:Wingdings;color:#1F497D'>J</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><u><span style='font-size:11.0pt;font-family:"Comic Sans MS";color:black'>Jean Lamontagne<br></span></u><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>Senior Software Consultant/</span></b><span style='font-size:10.0pt;font-family:"Comic Sans MS";color:black'><br></span><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>Consultant principal en logiciels</span></b><span style='font-size:10.0pt;font-family:"Comic Sans MS";color:black'><br></span><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>ObjeXpert Inc.</span></b><span style='font-size:10.0pt;font-family:"Comic Sans MS";color:black'><br></span><span style='font-size:10.0pt;font-family:"Courier New";color:black'>Home  : (514) 363-2820</span><span style='font-size:10.0pt;font-family:"Comic Sans MS";color:black'><br></span><span lang=FR-CA style='font-size:10.0pt;font-family:"Courier New";color:black'>Cell  : (514) 996-2471</span><span lang=FR-CA style='font-size:10.0pt;font-family:"Comic Sans MS";color:black'><br></span><span lang=FR-CA style='font-size:10.0pt;font-family:"Courier New";color:black'>MailTo: </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:blue'><a href="mailto:jlamontagne@objexpert.com"><span lang=FR-CA style='font-size:10.0pt;font-family:"Courier New";color:black'>jlamontagne@objexpert.com</span></a></span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><o:p> </o:p></p></div></div></body></html>