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<div style="font-family:arial,helvetica;font-size:10pt;color:black">-----Original Message-----<br>
From: Jean Lamontagne (ObjeXpert) <jlamontagne@objexpert.com><br>
To: vpn-help <vpn-help@lists.shrew.net><br>
Sent: Sun, Jan 4, 2015 2:42 am<br>
Subject: Re: [vpn-help] Failing to install the Shrew VPN Client 2.2.2 on Win8.1 64bits<br>
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<div class="MsoNormal"><span style="font-size:11.0pt;font-family:">Hello again,</span></div>
<div class="MsoNormal"><span style="font-size:11.0pt;font-family:"> </span></div>
<div class="MsoNormal"><span style="font-size:11.0pt;font-family:">Does anyone has any idea on what could be the root cause of the Error 0x80070005 with possible cause being “Access is denied” that happens during the installation?</span></div>
<div class="MsoNormal"><span style="font-size:11.0pt;font-family:"> </span></div>
<div class="MsoNormal"><span style="font-size:11.0pt;font-family:">Could it be due to registry access? file-system access? or both?</span></div>
<div class="MsoNormal"><span style="font-size:11.0pt;font-family:"> </span></div>
<div class="MsoNormal"><span style="font-size:11.0pt;font-family:">I am willing to go deeper into the investigation but before doing this I would like to know if anyone would have seen such error before?</span></div>
<div class="MsoNormal"><span style="font-size:11.0pt;font-family:"> </span></div>
<div class="MsoNormal"><span style="font-size:11.0pt;font-family:">Have a great day</span><span style="font-size:11.0pt;font-family:Wingdings;color:#1F497D">J</span><span style="font-size:11.0pt;font-family:"></span></div>
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<div class="MsoNormal"><u><span lang="FR-CA" style="font-size:11.0pt;font-family:">Jean Lamontagne<br>
</span></u><b><span lang="FR-CA" style="font-size:10.0pt;font-family:">Senior Software Consultant/</span></b><span lang="FR-CA" style="font-size:10.0pt;font-family:"><br>
</span><b><span lang="FR-CA" style="font-size:10.0pt;font-family:">Consultant principal en logiciels</span></b><span lang="FR-CA" style="font-size:10.0pt;font-family:"><br>
</span><b><span lang="FR-CA" style="font-size:10.0pt;font-family:">ObjeXpert Inc.</span></b><span lang="FR-CA" style="font-size:10.0pt;font-family:"><br>
</span><span lang="FR-CA" style="font-size:10.0pt;font-family:">Home : (514) 363-2820</span><span lang="FR-CA" style="font-size:10.0pt;font-family:"><br>
</span><span lang="FR-CA" style="font-size:10.0pt;font-family:">Cell : (514) 996-2471</span><span lang="FR-CA" style="font-size:10.0pt;font-family:"><br>
</span><span lang="FR-CA" style="font-size:10.0pt;font-family:">MailTo: </span><span style="font-size:11.0pt;font-family:"><a href="mailto:jlamontagne@objexpert.com"><span lang="FR-CA" style="font-size:10.0pt;font-family:">jlamontagne@objexpert.com</span></a></span><span style="font-size:11.0pt;font-family:"></span></div>
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<div class="MsoNormal"><b><span style="font-size:10.0pt;font-family:">From:</span></b><span style="font-size:10.0pt;font-family:"> vpn-help [<a href="mailto:vpn-help-bounces@lists.shrew.net?">mailto:vpn-help-bounces@lists.shrew.net</a>] <b>On Behalf Of </b>Jean Lamontagne (ObjeXpert)<br>
<b>Sent:</b> Saturday, December 27, 2014 6:31 PM<br>
<b>To:</b> <a href="mailto:alexis.lagoutte@gmail.com">alexis.lagoutte@gmail.com</a><br>
<b>Cc:</b> <a href="mailto:vpn-help@lists.shrew.net">vpn-help@lists.shrew.net</a><br>
<b>Subject:</b> Re: [vpn-help] Failing to install the Shrew VPN Client 2.2.2 on Win8.1 64bits</span></div>
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<div class="MsoNormal"><b><u><span style="font-size:11.0pt;font-family:">NOTE</span></u></b><span style="font-size:11.0pt;font-family:">: This is the remake of a previous email that has been blocked because of its size due to my usage of screen captures. I have replaced the screen captures by the text they were containing.</span></div>
<div class="MsoNormal"><span style="font-size:11.0pt;font-family:"> </span></div>
<div class="MsoNormal"><span style="font-size:11.0pt;font-family:">Hello Alexis & al,</span></div>
<div class="MsoNormal"><span style="font-size:11.0pt;font-family:"> </span></div>
<div class="MsoNormal"><b><span style="font-size:11.0pt;font-family:">Alexis</span></b><span style="font-size:11.0pt;font-family:">, my previous email was answering your last question (please see below).</span></div>
<div class="MsoNormal"><span style="font-size:11.0pt;font-family:"> </span></div>
<div class="MsoNormal"><span style="font-size:11.0pt;font-family:">After manually cleaning-up any remaining traces from the previous installation attempt of the Shrew VPN Client 2.2.2 (i.e.: Registry, ProgramData, Program Files), I have ran again the “vpn-client-2.2.2-release.exe” and here are a few more detailed screen captures:</span></div>
<div class="MsoNormal"><span style="font-size:11.0pt;font-family:"> </span></div>
<div class="MsoNormal"><span style="font-size:11.0pt;font-family:">While running the installer, I am seeing the following error screen:</span></div>
<div class="MsoNormal"><span style="font-size:11.0pt;font-family:"> </span></div>
<div class="MsoNormal" style="margin-left:.25in"><span style="font-size:11.0pt;font-family:">Error 0x80070005: Couldn’t install the network component.</span></div>
<div class="MsoNormal" style="margin-left:.25in"><span style="font-size:11.0pt;font-family:">Possible cause: Access is denied</span></div>
<div class="MsoNormal"><span style="font-size:11.0pt;font-family:"> </span></div>
<div class="MsoNormal"><span style="font-size:11.0pt;font-family:">… and then (as if everything went fine), I am getting the following completion dialog:</span></div>
<div class="MsoNormal"><span style="font-size:11.0pt;font-family:"> </span></div>
<div class="MsoNormal" style="margin-left:.25in"><span style="font-size:11.0pt;font-family:">Shrew Soft VPN Client has been installed on your computer.</span></div>
<div class="MsoNormal" style="margin-left:.25in"><span style="font-size:11.0pt;font-family:">Click Finish to close this wizard.</span></div>
<div class="MsoNormal"><span style="font-size:11.0pt;font-family:"> </span></div>
<div class="MsoNormal"><span style="font-size:11.0pt;font-family:">After the installation has been completed and after a reboot, I have captured the following screen that shows that NO virtual Network Adapter had been created:</span></div>
<div class="MsoNormal"><span style="font-size:11.0pt;font-family:"> </span></div>
<div class="MsoNormal" style="margin-left:.25in"><span style="font-size:11.0pt;font-family:">NO virtual Network Adapter</span></div>
<div class="MsoNormal"><span style="font-size:11.0pt;font-family:"> </span></div>
<div class="MsoNormal"><span style="font-size:11.0pt;font-family:">… but, as per this other screen capture, the Schrew Soft filter had been installed:</span></div>
<div class="MsoNormal"><span style="font-size:11.0pt;font-family:"> </span></div>
<div class="MsoNormal" style="margin-left:.25in"><span style="font-size:11.0pt;font-family:">Schrew Soft Lightweight Filter is installed to the existing Network Adpaters.</span></div>
<div class="MsoNormal"><span style="font-size:11.0pt;font-family:"> </span></div>
<div class="MsoNormal"><span style="font-size:11.0pt;font-family:">Then, when I uninstalled the Shrew VPN Client 2.2.2, I have captured the following error screen:</span></div>
<div class="MsoNormal"><span style="font-size:11.0pt;font-family:"> </span></div>
<div class="MsoNormal" style="margin-left:.25in"><span style="font-size:11.0pt;font-family:">Error 0x80070005: Couldn’t apply the changes after uninstalling vflt.</span></div>
<div class="MsoNormal" style="margin-left:.25in"><span style="font-size:11.0pt;font-family:">Possible cause: Access is denied</span></div>
<div class="MsoNormal"><span style="font-size:11.0pt;font-family:"> </span></div>
<div class="MsoNormal"><span style="font-size:11.0pt;font-family:">I hope the above screen captures will help to figure-out what is going wrong during the installation ….</span></div>
<div class="MsoNormal"><span style="font-size:11.0pt;font-family:"> </span></div>
<div class="MsoNormal"><span style="font-size:11.0pt;font-family:">PS: After all the above, I manually cleaned-up any remaining traces from this other installation attempt of the Shrew VPN Client 2.2.2 (i.e.: Registry, ProgramData, Program Files).</span></div>
<div class="MsoNormal"><span style="font-size:11.0pt;font-family:"> </span></div>
<div class="MsoNormal"><span style="font-size:11.0pt;font-family:">I wish great holidays to all of you </span><span style="font-size:11.0pt;font-family:Wingdings;color:#1F497D">J</span><span style="font-size:11.0pt;font-family:"></span></div>
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<div class="MsoNormal"><u><span lang="FR-CA" style="font-size:11.0pt;font-family:">Jean Lamontagne<br>
</span></u><b><span lang="FR-CA" style="font-size:10.0pt;font-family:">Senior Software Consultant/</span></b><span lang="FR-CA" style="font-size:10.0pt;font-family:"><br>
</span><b><span lang="FR-CA" style="font-size:10.0pt;font-family:">Consultant principal en logiciels</span></b><span lang="FR-CA" style="font-size:10.0pt;font-family:"><br>
</span><b><span lang="FR-CA" style="font-size:10.0pt;font-family:">ObjeXpert Inc.</span></b><span lang="FR-CA" style="font-size:10.0pt;font-family:"><br>
</span><span style="font-size:10.0pt;font-family:">Home : (514) 363-2820</span><span style="font-size:10.0pt;font-family:"><br>
</span><span style="font-size:10.0pt;font-family:">Cell : (514) 996-2471</span><span style="font-size:10.0pt;font-family:"><br>
</span><span style="font-size:10.0pt;font-family:">MailTo: </span><span style="font-size:11.0pt;font-family:"><a href="mailto:jlamontagne@objexpert.com"><span style="font-size:10.0pt;font-family:">jlamontagne@objexpert.com</span></a></span><span style="font-size:11.0pt;font-family:"></span></div>
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<div class="MsoNormal"><b><span style="font-size:10.0pt;font-family:">From:</span></b><span style="font-size:10.0pt;font-family:"> Jean Lamontagne (ObjeXpert) [<a href="mailto:jlamontagne@objexpert.com">mailto:jlamontagne@objexpert.com</a>] <br>
<b>Sent:</b> Wednesday, December 24, 2014 12:02 PM<br>
<b>To:</b> '<a href="mailto:alexis.lagoutte@gmail.com">alexis.lagoutte@gmail.com</a>'<br>
<b>Cc:</b> '<a href="mailto:vpn-help@lists.shrew.net">vpn-help@lists.shrew.net</a>'<br>
<b>Subject:</b> RE: [vpn-help] Failing to install the Shrew VPN Client 2.2.2 on Win8.1 64bits</span></div>
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<div class="MsoNormal"><span style="font-size:11.0pt;font-family:">Bonjour Alexis,</span></div>
<div class="MsoNormal"><span style="font-size:11.0pt;font-family:"> </span></div>
<div class="MsoNormal"><span style="font-size:11.0pt;font-family:">Thanks very much for your very quick reply</span><span style="font-size:11.0pt;font-family:Wingdings;color:#1F497D">J</span><span style="font-size:11.0pt;font-family:"></span></div>
<div class="MsoNormal"><span style="font-size:11.0pt;font-family:"> </span></div>
<div class="MsoNormal"><span style="font-size:11.0pt;font-family:">I was having the Cisco Systems VPN Client <b>5.0.07.0440</b> that has been finally removed after a long and painful saga … where, I have been forced to do a Windows 8.1 Update / Repair in order to successfully remove this client. Before that, I was unable to remove it. When I removed-it, right after the Windows 8.1 Update / Repair, I have done so without any kind of error or warnings. I can also confirm that the “DNE/Deterministic Network Enhancement” is NOT anymore listed into the Network Connection configurations.</span></div>
<div class="MsoNormal"><span style="font-size:11.0pt;font-family:"> </span></div>
<div class="MsoNormal"><span style="font-size:11.0pt;font-family:">Do you believe there would be some remaining traces somewhere that would prevent the Shrew VPN Client 2.2.2 to install correctly?</span></div>
<div class="MsoNormal"><span style="font-size:11.0pt;font-family:"> </span></div>
<div class="MsoNormal"><span style="font-size:11.0pt;font-family:">Have great holidays</span><span style="font-size:11.0pt;font-family:Wingdings;color:#1F497D">J</span><span style="font-size:11.0pt;font-family:"></span></div>
<div class="MsoNormal"><u><span style="font-size:11.0pt;font-family:">Jean Lamontagne<br>
</span></u><b><span style="font-size:10.0pt;font-family:">Senior Software Consultant/</span></b><span style="font-size:10.0pt;font-family:"><br>
</span><b><span style="font-size:10.0pt;font-family:">Consultant principal en logiciels</span></b><span style="font-size:10.0pt;font-family:"><br>
</span><b><span style="font-size:10.0pt;font-family:">ObjeXpert Inc.</span></b><span style="font-size:10.0pt;font-family:"><br>
</span><span style="font-size:10.0pt;font-family:">Home : (514) 363-2820</span><span style="font-size:10.0pt;font-family:"><br>
</span><span lang="FR-CA" style="font-size:10.0pt;font-family:">Cell : (514) 996-2471</span><span lang="FR-CA" style="font-size:10.0pt;font-family:"><br>
</span><span lang="FR-CA" style="font-size:10.0pt;font-family:">MailTo: </span><span style="font-size:11.0pt;font-family:"><a href="mailto:jlamontagne@objexpert.com"><span lang="FR-CA" style="font-size:10.0pt;font-family:">jlamontagne@objexpert.com</span></a></span><span style="font-size:11.0pt;font-family:"></span></div>
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