<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<meta name="Generator" content="Microsoft Word 12 (filtered medium)">
<style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri","sans-serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
span.EmailStyle17
{mso-style-type:personal-compose;
font-family:"Calibri","sans-serif";
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="blue" vlink="purple">
<div class="WordSection1">
<p class="MsoNormal">Hello –<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Installing Shrew 2.2.2 on an HP Elitebook with Windows 7 Pro 64-bit. Have installed this as a test on 5 of these exactly same laptops. Three of the laptops seem to be working with the Shrew VPN client without any issues. Two of the laptop
installs result in an error about Windows requiring signed drivers and the driver file will not load.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">What information would you need to help troubleshoot. We are new to this product and are currently testing for a larger rollout if we can work through these issues.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The two laptops that the Shrew drivers won’t load on have had some flavor of Cisco VPN client installed, it’s now removed but wondering if that could be causing some of the issues.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks!<o:p></o:p></p>
</div>
<br>
<table style="WIDTH: 493px; HEIGHT: 137px" border="0" cellspacing="2">
<tbody>
<tr>
<td style="WIDTH: 200px; HEIGHT: 50px"><img align="middle" src="cid:kraemer_brothers_sig2b06018" width="158" height="32"></td>
<td>
<p>Keith Mandley <font style="FONT-SIZE: 10pt"></font><br>
IT Support Services</p>
</td>
</tr>
<tr>
<td>
<p><font style="FONT-FAMILY: Arial, Helvetica, sans-serif; COLOR: #818285; MARGIN-LEFT: 0px; FONT-SIZE: 12px" <span="">925 Park Ave. Plain, WI 53577<br>
</font><font style="COLOR: #939497; MARGIN-LEFT: 0px" <a="" href="http://www.kraemerbrothers.com"><a href="http://www.kraemerbrothers.com">www.kraemerbrothers.com</a><br>
<br>
<br>
</p>
</font></td>
<td>
<p><font style="MARGIN: 10px 0px 0px; FONT-FAMILY: Arial, Helvetica, sans-serif; COLOR: #818285; FONT-SIZE: 12px">(608) 546-2411: Office<br>
(608) 546-2509: Fax<br>
(630) 504-2407: Mobile<br>
<br>
</font><font style="MARGIN: 10px 0px 0px; FONT-FAMILY: Arial, Helvetica, sans-serif; COLOR: #818285; FONT-SIZE: 12px"><br>
</p>
</font></td>
</tr>
</tbody>
</table>
<br>
</body>
</html>