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<p class="MsoNormal">Kinda sounds to me like the ports that are used during the VPN tunnel connection are getting hung up on your modem/router and/or your PC.<br>
When it happens, you can try restarting the two services on your PC and then attempt a VPN connection…..<br>
If that don’t work, restart your modem/router and attempt VPN connection….if it works then….I would say the ports are getting hung up when the connection is dropped.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> vpn-help <vpn-help-bounces@lists.shrew.net> <b>
On Behalf Of </b>Wilkinson, Kyle<br>
<b>Sent:</b> Tuesday, January 28, 2020 4:55 PM<br>
<b>To:</b> vpn-help@lists.shrew.net<br>
<b>Subject:</b> [vpn-help] Connection issues through Arris Modem.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Hi Everyone,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">I’ve been having some problems with my VPN connection on and off for a couple months. Sometimes my connection is solid and I’m able to stay connected for a full day without interruption.
That doesn’t happen often though. Other times I’ll be working fine and then all of a sudden my connection is dropped. Once it’s dropped I usually can’t regain access to my remote drives, even though sometimes my VPN can still be re-connected. When this happens
I sign into my VPN, it says it’s connected, but when I go to my remote drives, it shows as unavailable. When I go back to the VPN screen, it still shows it’s connected for a few more minutes and then finally will disconnect itself. Typically the message I
get is “Gateway is not responding”. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Usually the fix for this is to restart my modem, which is an Arris TG3482G. I’ll then have to re-start my computer, and I’m usually good to go again. This doesn’t always work,
and it’s a bit frustrating to have to re-start everything so frequently. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Has anyone else had anything similar go on and know how to fix it? My ISP hasn’t been any help.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Thanks,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Kyle.
<o:p></o:p></span></p>
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