[vpn-help] No DHCP Response from Gateway

[Ben Chamberlain]

Hi Matt,

Please find attached debug log as per your request...

Problem: No DHCP Response from Gateway on some clients. All clients connect to same gateway and are using Windows XP SP3.

To reproduce: Unable to reproduce on good client.

VPN Client Version: 2.1.6
Windows OS Version: XP SP3
Gateway Make/Model: FortiGate 310B
Gateway OS Version: 3.00-b5298(MR6)

Many thanks,


Ben Chamberlain
Swyddog Cefnogi Cymorth Technoleg Gwybodaeth a Chyfathrebiadau/Information and Communications Technology Support Officer
Gwasaneth Tân ac Achub Gogledd Cymru/North Wales Fire and Rescue Service
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-----Original Message-----
From: Matthew Grooms [mailto:mgrooms at shrew.net] 
Sent: 06 October 2010 00:01
To: Ben Chamberlain
Cc: vpn-help at lists.shrew.net
Subject: Re: [vpn-help] No DHCP Response from Gateway

On 10/5/2010 3:00 AM, Ben Chamberlain wrote:
> Hi there Shrewsoft guys,
>
> Hoping you may be able to help with what seems to be random 'No DHCP 
> response from gateway' messages?
>
> I am using the 2.1.6 Windows client, connecting in to a Fortigate 310B 
> device - configured as per the guides, with the exception of PFS 
> Exchange which is set to group 5 instead of group 2.
>
> I've read the archive - this isn't a DHCP lease issue as our Fortigate 
> has plenty of leases available.
>
> Also I've disabled DPD and this didn't resolve the issue.
>
> VPN works ok fine with the native Forticlient software.
>
> Would the PFS exchange group be affecting this considering it is not 
> set as per the configuration guides.
>
> Many thanks in advance,
>

No, PFS should have no influence over a 'No DHCP response from gateway' 
error message. Do you have debug log output that shows the dysfunction?

http://www.shrew.net/support/wiki/BugReportVpnWindows

-Matthew

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