[vpn-help] No DHCP Response from Gateway

[Matthew Grooms]

On 10/8/2010 7:24 AM, Ben Chamberlain wrote:
> Hi Matt,
>
> Please find attached debug log as per your request...
>
> Problem: No DHCP Response from Gateway on some clients. All clients connect to same gateway and are using Windows XP SP3.
>
> To reproduce: Unable to reproduce on good client.
>
> VPN Client Version: 2.1.6
> Windows OS Version: XP SP3
> Gateway Make/Model: FortiGate 310B
> Gateway OS Version: 3.00-b5298(MR6)
>
> Many thanks,

Hi Ben,

Thanks for proving the debug log output. I'm not exactly sure what the 
issue is, but it gave me a better idea of what you are up against. Can 
you try to describe in a bit more detail the circumstance in which the 
issue occurs? In particular, I'm a bit fuzzy on a few of your comments. 
You state "Unable to reproduce on good client". Do you mean that some 
computers with the Shrew Soft client never have this problem, but some 
do. Or when you say "good client", are you referring to the Fortigate 
client? Also, does this problem occur after a client disconnects and 
then re-connects, or does it also happen randomly when a computer has 
been setting idle for long periods of time, and then a user initiates a 
connection?

Thanks,

-Matthew