[vpn-devel] 2.2.0 Release install loop

[Matthew Grooms]

Brian,

I wish I had a good answer for you. I stepped through installing the 
same version sequence but didn't have a reboot once. A reboot usually 
means that a component didn't unload correctly during uninstall. More 
specifically, this is usually related to a buggy suspend/resume or a 
network driver incompatibility with another network driver that caused a 
resource to not be released correctly when the shrew soft installer 
tried to unload components before installing new ones. But I honestly 
have no idea why the install process would loop endlessly.

I wonder if a boot into safe mode would have resolved the issue. That 
may have broken the cycle and allowed the install to continue. Did you 
happen to try that?

-Matthew

On 4/24/2013 4:44 PM, Brian Mathis wrote:
> I had 2.2.0-rc2 installed and tried to update to 2.2.0-rc4.  Previous to
> that I was using the 2.1.7 release.  I don't remember seeing it when I
> updated from 2.1.7 to 2.2.0-rc2.
>
> On Wed, Apr 24, 2013 at 12:55 PM, Matthew Grooms <mgrooms at shrew.net
> <mailto:mgrooms at shrew.net>> wrote:
>
>     Hi Brian,
>
>     I'll try to reproduce this issue locally, but I did some thorough
>     install and upgrade testing of the client on Windows 7 32 and 64 bit
>     before the release. Did you have a specific version of the client
>     installed prior to installing the 2.2.0 release?
>
>     Thanks,
>
>     -Matthew
>
>
>     On 4/24/2013 8:58 AM, Brian Mathis wrote:
>
>         There seems to be an installer loop on the 2.2.0 release.  The
>         installer
>         always thinks it must remove the old version and reboot before
>         it will
>         install, and keeps doing it until you delete the registry key
>         "HKEY_LOCAL_MACHINE\SOFTWARE\__ShrewSoft".
>
>         I tried this a few times, first by trying to upgrade the version
>         I had
>         installed (2.2.0-rc2 -> 2.2.0-rc4), and also by doing an
>         uninstall of
>         2.2.0-rc4, reboot, then install of the 2.2.0-release.
>
>         I am on Windows 7 64-bit with all updates applied.
>
>
>
>         _________________________________________________
>         vpn-devel mailing list
>         vpn-devel at lists.shrew.net <mailto:vpn-devel at lists.shrew.net>
>         https://lists.shrew.net/__mailman/listinfo/vpn-devel
>         <https://lists.shrew.net/mailman/listinfo/vpn-devel>
>
>
>     _________________________________________________
>     vpn-devel mailing list
>     vpn-devel at lists.shrew.net <mailto:vpn-devel at lists.shrew.net>
>     https://lists.shrew.net/__mailman/listinfo/vpn-devel
>     <https://lists.shrew.net/mailman/listinfo/vpn-devel>
>
>
>
>
> _______________________________________________
> vpn-devel mailing list
> vpn-devel at lists.shrew.net
> https://lists.shrew.net/mailman/listinfo/vpn-devel
>