[vpn-devel] 2.2.0 Release install loop

[Brian Mathis]

I only tried removing the registry key, then it worked.  It may have been
an issue with my anti-virus, so for now it's probably just a fluke.  I
guess if it turns up with more people, there might be something else going
on.

Thanks for looking into it.




On Fri, Apr 26, 2013 at 12:55 AM, Matthew Grooms <mgrooms at shrew.net> wrote:

> Brian,
>
> I wish I had a good answer for you. I stepped through installing the same
> version sequence but didn't have a reboot once. A reboot usually means that
> a component didn't unload correctly during uninstall. More specifically,
> this is usually related to a buggy suspend/resume or a network driver
> incompatibility with another network driver that caused a resource to not
> be released correctly when the shrew soft installer tried to unload
> components before installing new ones. But I honestly have no idea why the
> install process would loop endlessly.
>
> I wonder if a boot into safe mode would have resolved the issue. That may
> have broken the cycle and allowed the install to continue. Did you happen
> to try that?
>
> -Matthew
>
>
> On 4/24/2013 4:44 PM, Brian Mathis wrote:
>
>> I had 2.2.0-rc2 installed and tried to update to 2.2.0-rc4.  Previous to
>> that I was using the 2.1.7 release.  I don't remember seeing it when I
>> updated from 2.1.7 to 2.2.0-rc2.
>>
>> On Wed, Apr 24, 2013 at 12:55 PM, Matthew Grooms <mgrooms at shrew.net
>> <mailto:mgrooms at shrew.net>> wrote:
>>
>>     Hi Brian,
>>
>>     I'll try to reproduce this issue locally, but I did some thorough
>>     install and upgrade testing of the client on Windows 7 32 and 64 bit
>>     before the release. Did you have a specific version of the client
>>     installed prior to installing the 2.2.0 release?
>>
>>     Thanks,
>>
>>     -Matthew
>>
>>
>>     On 4/24/2013 8:58 AM, Brian Mathis wrote:
>>
>>         There seems to be an installer loop on the 2.2.0 release.  The
>>         installer
>>         always thinks it must remove the old version and reboot before
>>         it will
>>         install, and keeps doing it until you delete the registry key
>>         "HKEY_LOCAL_MACHINE\SOFTWARE\_**_ShrewSoft".
>>
>>
>>         I tried this a few times, first by trying to upgrade the version
>>         I had
>>         installed (2.2.0-rc2 -> 2.2.0-rc4), and also by doing an
>>         uninstall of
>>         2.2.0-rc4, reboot, then install of the 2.2.0-release.
>>
>>         I am on Windows 7 64-bit with all updates applied.
>>
>>
>>
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