[Vpn-help] Problem- Reinstall after every reboot

Matthew Grooms mgrooms at shrew.net
Thu Aug 16 00:27:35 CDT 2007


Goeran Franke wrote:
> Hallo
> 
> After every reboot i must reinstall the vpn client for working.
> I use XP Sp2, the VPN gateway on the other  site is an lancom 7011
> I use the latest shrew client.
> 

Goermet,

I am unable to reproduce this problem on any of the platforms the client 
supports. Are you using version 2.0.0 or 2.0.1 and is that a 32bit or 
64bit version of XP?

The only possibility that comes to mind is that there is another 
software package has installed an NDIS Intermediate driver that uses the 
same FilterClass. Microsoft only defines a few classes and only a single 
driver for a particular class can be used at a time. You could try to 
search the <DRIVE>:\windows\inf folder for the keyword FilterClass to 
determine if there are other driver inf files installed that use the 
same class as the Shrew Soft driver.

For example, you should find a ShrewSoft IM Protocol Filter Driver which 
has a section that looks like this ...

[pflt.reg]
HKR, Ndi,		Service,           0, "pflt"
HKR, Ndi,		FilterDeviceInfId,  , "mflt"
HKR, Ndi,		FilterClass,        , "failover"

... with the FilterClass defined as "failover". You should also see 
another inf file for the stock Microsoft Packet Scheduler driver with 
the FilterClass defined as "scheduler". Since they are different, they 
will not conflict. But if you find another inf file that uses the same 
"failover" class, it may be causing the Shrew Soft driver to not load 
correctly after a reboot. Examining the conflicting inf file should give 
you an idea of who wrote the driver and what software it belongs to.

Hope this helps,

-Matthew



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