[Vpn-help] VPN client crashes Windows 2000

[Matthew Grooms]

shrewvpn at derlien.com wrote:
> Hi,
> 
> I am using Shrew Soft's VPN client on Windows XP for some time now and
> I am quite happy with it (despite some connection failures which
> require a reboot).

If you can, please run the client with debug level log output. If you 
capture the situation where this is happening and forward the log output 
to me, I will do my best to get the issue fixed for the 2.1.0 release.

> This Windows XP installation is used either "native" or as a VM using
> Parallels Desktop for Mac.
> 

Do you know which kernel module causes the crash?

> Recently, I installed the VPN client on a Windows 2000 VM. Each time I
> connect to the same VPN gateway (to which I can successfully connect
> on Windows XP) the operating system crashes (blue screen). I tried VPN
> client 2.0, 2.0.3 and 2.1 alpa.
> The crash happens either short after the "connect" button is pressed
> (the connection seems to be just established) or at the first access
> to the remote network (e.g. performing a "ping").
> 
> Are there any limitations on Windows 2000 or does anyone expect
> incompatibilities using the VPN client in a Windows (2000) VM?
> 

Not that I was aware of. My primary development box was Windows 2000 up 
until the 2.0.1 development cycle. Admittedly, I only test development 
builds now on Windows 2000 using a VMware 6 ( used to be 5 ) VM.

Please let me know exactly the steps you take to produce this issue, 
preferably using virtualization software. Fixing kernel driver related 
problems is the very highest priority. The only stumbling block will be 
reproducing them locally. If I can't reproduce an issue, it can be very 
difficult to fix a problem. As a last resort, we can try to capture some 
OS level driver debug output using a VM, a virtual serial port connected 
to a named pipe and a host installed debugger which may shed some light 
on the issue.

Thanks very much for the bug report!

-Matthew