[Vpn-help] 2.1.1 Problems on Vista

[Matthew Grooms]

Marc Goldburg wrote:

Hi Marc,

> I use the Shrew client regularly on XP, but am having problems with Vista.
>  

Thanks for using the Shrew Soft client.

> The client installs on Vista with no problems and the ShrewSoft IKE, DNS 
> and IPSEC daemons are running; but the connection status window hangs 
> after "bringing up tunnel" and nothing is logged in any of the trace 
> utility windows, even with Log Output Level set to "decode" and all of 
> the checkboxes on Debug Output Options selected.
>  
> I can ping the VPN concentrator and have the firewall on the machine 
> disabled for this testing (and I can connect with the Shrew XP client 
> from this same subnet, so it's not a problem with the edge router here).
>  
> The machine in question is a Dell running Vista Home Premium; I have 
> tried this with and without Service Pack 1.  There's an Intel 82566 
> Ethernet interface which is not in use and a Linksys 802.11n adapter 
> which is.  There are no extraneous packet filters that I can see 
> installed in either controller's protocol stack.
>  

 From your ipconfig output, I suspect that there is a compatibility 
problem with your USB Ethernet adapter. I have only run tests with 
Ethernet and standard Wifi adapters but not with USB Wifi adapters.

Out of curiosity, does the client work for you if you disable the USB 
adapter and use the wired adapter instead?

> Although the Shrew virtual adapter shows up under the Network Adapters 
> section of the Device Manager, I never see it come up; it is always 
> marked as down, even when the client is running. The output of an 
> ipconfig /all when the client is hanging at the bringing up tunnel 
> prompt appears below.
>  

The adapter will never get to an active state until it completes phase1 
negotiations.

Thanks,

-Matthew