[Vpn-help] Random connection loss but Shrew stays connected.

[Ron Thompson]

What do your log files for the VPN tell you? Have you run Wire Shark at the end points to see what the packet trace tells you? What are your timeouts set at?


From: Phill Devey 
Sent: Tuesday, December 08, 2009 8:33 AM
To: vpn-help at lists.shrew.net 
Subject: [Vpn-help] Random connection loss but Shrew stays connected.


Hi Group.

 

I have successfully been able to connect the screw client to both a Netgear FVS318v3 and an FVS336G using Windows 7 Home Premium 64bit.  I have since dropped the FVS318 because it could not hold more than 8 VPN connections so we upgraded to the FVS336G.

 

I have a weird problem though.  I appear to be randomly dropping the connection as follows:

 

When the VPN client is connected, remote desktop is used to connect to a work desktop.

After connecting, remote desktop will either disconnect within approximately:

3 - 5 minutes,

45 minutes

not drop at all.

 

The remote desktop session disconnects but shrew still states it IS connected.  When I try to ping any network device (including the router I am connected to), I get no response (ping is turned on)

 

I am lost.  I have never seen a problem as random as this.  I have tried changing all kinds of settings on both the VPN router and the shrew client.  Nothing seems to give me a reliable connection.  The router does also have 8 gateway to gateway IPSEC VPN's that are constantly active however, the router should be able to host 25 simultaneous IPSEC VPN connections.

 

Anyone got any ideas?

 

I also see there is a new version available and I will install and test but has anyone else had/solved this problem. 

 

Phill Devey

Information Systems & Services Manager

Don-Nan Pump & Supply

3427 E. Hwy 158.  Midland, TX

Tel: 432 682-7742

Fax: 432 686-0227

E: philld at don-nan.net

 



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