[vpn-help] [Question] Shrew VPN client with Win7 - Netscreen SSG5

[Matthew Grooms]

On 8/17/2010 1:17 PM, Wo Chong wrote:
> Recently, I setup a test lab in our office, with the settings below:
> Local office:
> Wan: 192.168.0.118 (DHCP)
> LAN: 192.168.1.1
> IPPool:10.2.3.5 ~ 10.2.3.10
> Remote Client ip: 192.168.0.147
> I had success to dialup and retrieve the ip from the netscreen, but the
> client pc was fail to ping the pc/server behind the juniper firewall,
> please let me know how to troubleshoot the case?

I would start by looking at the debug level log output using the VPN 
trace application.

http://www.shrew.net/support/wiki/BugReportVpnWindows

My guess is that you are passing phase1 but phase2 negotiation is failing.

-Matthew